Abdelrahman Ahmed

• Developed and implemented risk assessment models, reducing loan default rates by 15% through data-driven analysis and predictive analytics.
• Conducted in-depth credit risk assessments on a portfolio exceeding $500 million, leading to a 15% decrease in default rates through the implementation of advanced statistical models and machine learning algorithms.
• Comply with all relevant CBE regulations, banking laws, AML Regulations and internal AAIB Policies and code of conduct in order to maintain AAIB's Sound legal position and mitigate any potential risks.

• Amplified credit risk parameters and models to ensure accurate decision-making for effective credit risk management.
• Enhanced customer risk analysis and evaluation process, resulting in 30% reduction in credit risk losses over a 6-month period. Analyzed credit and financial data to determine creditworthiness of potential customers and calculated profitability of credit transactions using statistical models.
• Cultivated and managed portfolio of credit products and monitored external credit risk models to ensure accuracy and relevance to internal risk management strategies.

• Developed and maintained customer relationship through proactive customer on-boarding, account management, customer retention, and customer engagement initiatives resulting in a 15% decrease in customer complaints and a 35% increase in customer satisfaction.
• Formulated a customer relationship management strategy by leveraging customer feedback and market shadowing to operationalize solutions to customer-reported issues.
• Applied a customer segmentation strategy to segment customers into high-value, medium-value and low-value customers and tailoring CRM strategies accordingly.
• Utilized data mining and data analytics to interpret customer trends and optimize customer engagement methods

• Handled customer transactions, such as cash withdrawals, deposits, and loan payments, accurately and efficiently, with minimal errors.
• Assumed a leadership role in the absence of the supervisor and maintained that the bank floor operated normally.
• Establish strong credibility with clients by providing accurate information to address concerns regarding their account and other bank's products.

• Assisted in preparing business analysis and financial planning of new projects.

• Establishing monthly presentation highlighting company's performance with various profitability, working capital and cash flow analysis.

• Negotiated and locked annual budget and targets with 14 departments further bifurcated into 7 regions along with the agreement of high performance and high performance versions.