Abdelrahman Hussein
Westfield,NJ
Overview
1
1
year of professional experience
Work History
Sales Associate
UPS
Bernardsville, NJ
08.2023 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- In my previous roles, including one year at a UPS store and another year in sales, I consistently demonstrated excellence in customer service and sales performance. At the UPS store, I was responsible for handling a variety of customer needs, ranging from shipping solutions to promoting additional services, which contributed to increased revenue and customer satisfaction.
- One of my key accomplishments was improving customer satisfaction by focusing on personalized service. By taking the time to understand each customer's unique requirements, I was able to offer tailored solutions that not only met their needs but often exceeded their expectations. This approach helped increase repeat business and positive customer feedback, which directly contributed to higher sales.
- I also took the initiative to introduce more efficient workflows during peak seasons. By reorganizing the store's processes, we were able to reduce wait times and serve customers more efficiently, leading to smoother operations and improved customer experiences.
- My passion for providing top-tier customer service, combined with my ability to identify and capitalize on sales opportunities, makes me confident that I can bring the same level of excellence to the Tesla Advisor role. I am eager to contribute to Tesla's mission of delivering exceptional customer experiences while promoting sustainable innovation. in customer service and sales, while emphasizing initiative and problem-solving, which are key qualities for the Tesla advisor role.
Education
High School Diploma -
William Cullen Bryant High School
Long Island City, NY06-2021
Skills
- Payment Processing
- Order Processing
- Business Development
- Inventory Control
- Customer Needs Assessment
- Contract Preparation
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Sales Associate
UPS
08.2023 - Current
High School Diploma -
William Cullen Bryant High School