Summary
Overview
Work History
Education
Skills
Websites
Personal Information
Certification
Timeline
AdministrativeAssistant

Abdelrahman Idris

Fairfield,CT

Summary

Efficient Software Engineering major graduated from Computer Science SoftwareEngineering department Helwan University to find a position where my technical experience and qualifications be utilized with new challenges to be met, leadership, and problem-solving skills. Industrious Quality Control Engineer with 5 years of expertise. Evaluates production and testing equipment to formulate corrective action plans. Proficiency in writing tests, collecting data and generating reports to support effective product use. Adept at deconstructing and planning stories in order to promote improvements to product design and implementation. Excellent relationship-building, organizational and project management skills with a focus on overcoming technical challenges and implementing successful resolutions. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Overview

5
5
years of professional experience
8
8
Certification

Work History

Salesperson AND Delivery

Dc Shisha
08.2023 - Current
  • A training on Cognos analytics tool to use AI and machine learning, Create and easily share stunning, system-recommended visualizations in diverse formats and Reduce the time needed for data preparation through automation and built-in intelligence.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Boosted sales by consistently engaging with customers and addressing their needs effectively.
  • Increased sales and customer satisfaction through personalized servicing.
  • Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
  • Managed approximately 80 incoming calls, emails, and faxes per day from customers.

Agile Product Owner

Mabaat Real Estate
11.2021 - Current
  • The point on the product development team, using their high-level perspective to define goals and create a vision for development projects.
  • Collaborated with stakeholders to define project scope, objectives, and deliverables that aligned with business goals.
  • Ensured timely product delivery by prioritizing features and coordinating cross-functional teams.
  • Analyzed market trends and competitor offerings to inform product strategy decisions.
  • Managed risks and resolved issues promptly, maintaining project momentum and stakeholder satisfaction.
  • Attended Agile ceremonies, demos and production proving activities.
  • Led the creation of detailed user stories to provide clear guidance for development teams.
  • Liaised with product team and development team to help break down requirements.
  • Interacted with internal stakeholders as voice of customer.
  • Worked closely with UX/UI designers to create intuitive interfaces that met end-user needs while adhering to established design principles.
  • Owned and prioritized product backlog.
  • Managed various IT projects to meet deadlines and customer requirements.

Quality Control Engineer

Halan
03.2020 - 01.2023
  • Ensured consistent product performance by routinely calibrating equipment, monitoring test results, and adjusting processes accordingly.
  • Reduced product defect rates through meticulous analysis of production data, identifying trends, and implementing targeted improvements.
  • Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
  • Increased customer satisfaction levels through close collaboration with sales teams to address client feedback, resolve issues, and implement continuous improvements.
  • Established key performance metrics and detailed corrective scenarios for failures.
  • Contributed to root cause analysis to determine core reason for failures and errors.
  • Reviewed production processes and identified potential quality issues.
  • Developed and implemented procedures to meet product quality standards.
  • Liaised between quality control and other departments and contractors, providing project updates and consultation.
  • Created testing protocols to be used across product lines.
  • Conducted investigations into questionable test results.

Backend Developer (part Time)

Mabaat Real Estate
03.2019 - 10.2021
  • Streamlined API integration for seamless communication between frontend and backend systems.
  • Developed RESTful APIs that facilitated seamless data exchange between clients and servers in a distributed environment.
  • Managed efficient SQL queries and data transport.
  • Worked in Agile Scrum team environment with high-tempo production cadence.
  • Created enhancements to resolve client problems and meet operational standards.
  • Integrated third-party APIs from external applications into web platforms.
  • Collaborated closely with frontend developers to ensure optimal user experience from both client-side perspective as well as server-side optimizations.

Full Stack Web Developer

Logic Designs
09.2019 - 03.2020
  • Collaborated with cross-functional teams to ensure seamless integration of front-end and back-end components, delivering fully functional web applications.
  • Used Javascript, SQL and HTML to develop app-solutions.
  • Applied responsive design principles to ensure consistent display and functionality across a wide range of devices, including mobile phones, tablets, and desktop computers.
  • Designed intuitive user interfaces through close collaboration with UX designers, resulting in increased user satisfaction and higher conversion rates on client websites.
  • Developed efficient and maintainable software according to business objectives and needs of clients.
  • Analyzed existing software implementations to identify areas requiring improvement.

Student

EF Educational Tours, Inc.
09.2016 - 11.2016
  • Successfully completed a full-time course two months, which gained conversation and speaking skills in English language.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Worked in team environment to maintain high levels of productivity.

Education

Bachelor of Science - Software Enginnering

Helwan University
Egypt
06.2019

11.2016

Skills

  • ADVANCED KNOWLEDGE IN WEB DESIGN (HTML, CSS, HTML5, CSS3, JAVASCRIPT) AND ADVANCED KNOWLEDGE IN BOOTSTRAP, JASON AND AJAXTOOLS
  • ADVANCED KNOWLEDGE IN LARAVEL FRAMEWORK AND ADVANCED
  • ADVANCED KNOWLEDGE IN MY SQL SERVICE AND PHPMYADMIN AND CLIENT DATABASE MANAGEMENT
  • ADVANCED KNOWLEDGE WORKING WITH APIS AND WEB SERVICES
  • EXCELLENT AT MANUAL TESTING
  • QUALITY CONTROL
  • PROJECT MANAGEMENT
  • AGILE OR SCRUM PRODUCT OWNER
  • BUSINESS ANALYST
  • MARKETING
  • SOFTWARE DEVELOPMENT LIFE CYCLE (SDLC)
  • Relationship Building
  • Customer care
  • Customer Relationship Building
  • Sales strategy development
  • Objection handling
  • Product description
  • Business Development

Personal Information

Date of Birth: 09/10/97

Certification

  • Web Developer at RMS company in Egypt.
  • Software testing at Testing Geeks company.
  • Introduction to marketing by Coursera.
  • ISTQB Information Technology Industry Development Agency, ITIDA.
  • IBM Certified Developer - Cognos Financial Statement Reporting.
  • Performance testing by Udemy.
  • Agile Certified Product Manager and Product Owner Credential (ACPM).
  • Project Management Tips by LinkedIn.

Timeline

Salesperson AND Delivery

Dc Shisha
08.2023 - Current

Agile Product Owner

Mabaat Real Estate
11.2021 - Current

Quality Control Engineer

Halan
03.2020 - 01.2023

Full Stack Web Developer

Logic Designs
09.2019 - 03.2020

Backend Developer (part Time)

Mabaat Real Estate
03.2019 - 10.2021

Student

EF Educational Tours, Inc.
09.2016 - 11.2016

Bachelor of Science - Software Enginnering

Helwan University

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Abdelrahman Idris