Abdelrahman Mamdouh Shokier
Alexandria ,Egypt
Summary
A detail-oriented professional with expertise in Microsoft Word, Excel, PowerPoint, POS systems, and SAP. Demonstrates strong communication skills and excels in teamwork and cooperation. Known for flexibility and problem-solving under pressure, coupled with effective time management. Committed to leveraging these skills to achieve organisational goals and drive success.
Overview
12
12
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work history
Sales Specialist
EgyptAir Tourism & Duty-Free Shops
Alexandria , Egypt
01.2013 - 06.2025
- Delivered high-quality customer service to travellers in duty-free shop.
- Organised merchandise displays according to visual standards.
- Processed sales transactions using POS system efficiently.
- Prepared daily sales reports while monitoring inventory levels.
- Participated in stocktaking and inventory audits regularly.
- Collaborated with sales team to achieve monthly targets consistently.
- Contributed to store setup and merchandising during major openings.
- Trained new employees to ensure effective onboarding and knowledge transfer.
Education
Bachelor of Arts - Anthropology Department
Alexandria University
EgyptSkills
- Microsoft Word
- Excel
- PowerPoint
- POS systems
- SAP
- Teamwork and cooperation
- Strong communication skills
- Flexibility and problem-solving under pressure
- Time management
Certification
- ICDL - International Computer Driving License
- Customer Service - Internal corporate training
- Visual Merchandising - Internal corporate training
Languages
Arabic
English
Personal Information
- Passport Number: valid
- Date of birth: 05/04/93
- Nationality: Egyptian
- Marital status: married
Timeline
Sales Specialist
EgyptAir Tourism & Duty-Free Shops
01.2013 - 06.2025
Bachelor of Arts - Anthropology Department
Alexandria University
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