Abdelrazek Mohamed
Woodbridge,VA
Summary
Skilled and talented HVAC technician with 9+ years of solid experience. Ready to take on new challenges as a Senior Commercial HVAC Service Technician. Combines hands-on experience with deep subject-matter expertise to deliver unparalleled results. Uses strong interpersonal skills to maintain high customer satisfaction.
Overview
10
10
years of professional experience
Work History
Senior HVAC Technician
Vernon Heating & Air Conditioning
02.2023 - Current
- Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
- Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
Service Technician
CMS Nextech
11.2021 - 02.2023
- Take ownership of HVAC operations from installations to maintenance on heating, cooling, and ventilation systems for commercial customers with 95% successful delivery on all job requirements
- Act as the 'face of the firm' during direct interactions with clients providing a professional and courteous presentation at all times helping improve overall positive impressions by 85% or greater as a result
- Call upon solid inventory control skills to monitor stock of tools, supplies, components, and other business-critical materials in order to ensure 89% adequate amounts for each job at all times
- Engage high attention to detail and strong sense of urgency to properly document details of work performed, and materials used through electronic applications with 95% or greater accuracy
- Leverage strong safety acumen during regular operations to maintain a safe and secure worksite at all times and avoid costly accidents or injuries on the job with 90% or better OSHA compliance
- Identify areas of concern during review of blueprints, schematics, or other materials prior to work commencing allowing team to work around potential challenges and deliver job 90% on-time each time
- Reduced equipment downtime by performing regular maintenance checks and resolving potential problems.
Service Technician
ICEE Company
04.2014 - 11.2021
- Intercepted dispatched service calls in the order they were assigned and responded as quickly as possible ensuring 100% prompt response based on estimated time of arrival (ETA) to customer site
- Partnered with client representatives to perform preventative maintenance on machinery and equipment helping reduce costs by $750 on average per customer by avoiding costly future repairs
- Sought out opportunities to cross-sell and up-sell clientele during regular discourse, exposing them to products or service offerings they were unaware of and yielding $10000 in additional attributable income.
Education
HVAC Specialist Certificate -
Center for Employment Training
High School Diploma -
Abu Simple trade School
Skills
- Variable Speed Drives
- Diagnostic Techniques
- Refrigeration system evacuation
- Technical Troubleshooting
- Single compressor systems
- Recovering and recycling
- Licensed Refrigeration Technician
- Leak Checks
Timeline
Senior HVAC Technician
Vernon Heating & Air Conditioning
02.2023 - Current
Service Technician
CMS Nextech
11.2021 - 02.2023
Service Technician
ICEE Company
04.2014 - 11.2021
HVAC Specialist Certificate -
Center for Employment Training
High School Diploma -
Abu Simple trade School
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