Abdi Roman Sanchez
Tempe
Summary
Dynamic sales associate with proven expertise in customer service and cash register operation at At Home Decor Superstore. Recognized for enhancing customer satisfaction through effective problem-solving and teamwork. Skilled in upselling and maintaining store organization, contributing to a welcoming shopping environment and driving sales success.
Overview
3
3
years of professional experience
Work History
Sales Associate
At Home Decor Superstore
07.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
Crew Member
Popeyes
04.2023 - 12.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
- Trained new team members on procedures, customer service, and sales techniques.
- Became familiar with products to answer questions and make suggestions.
Cashier
Burlington
04.2022 - 10.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Education
Marcos De Niza
Tempe, AZNo Degree - Cosmetology
Evit
Mesa, AZSkills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Cash register operation
- Stocking and receiving
- Upselling
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
At Home Decor Superstore
07.2024 - Current
Crew Member
Popeyes
04.2023 - 12.2023
Cashier
Burlington
04.2022 - 10.2022
Marcos De Niza
No Degree - Cosmetology
Evit
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