Summary
Overview
Work History
Education
Skills
Software
Interests
Timeline

Abdiel Brayan

Primary School Teacher
DOHA,Qatar

Summary

Abdiel is a hard-working person, a fighter with great aspirations in life that consider the effort as part of our success. I like being part of the company and create productivity and sustainability strategies. Challenges are opportunities that allow me to learn, gain experience and then put them into practice within any work area. Caring Teacher with almost two years of experience. Dedicated to individualized student care. Bilingual Teacher. Highly effective at working with parents to promote better learning culture children.

Overview

3
3
Languages
7
7
years of post-secondary education
6
6
years of professional experience

Work History

Flight Attendant

Qatar Airways
Panama, Panama
07.2018 - Current

· Attended pre-flight briefings with crew members to prepare for day's flights.

· Conducted assignments promptly and professionally and acted as positive member of team.

· Demonstrated the proper emergency procedures and available safety features, including inflatable life vests and supplementary oxygen.

· Assisted distressed passengers by providing basic comfort, reassurance and first aid support.

· Reviewed activities regularly to identify opportunities for improvement.

Flight Attendant

Copa Airlines
Panama, Panama
03.2017 - 02.2018

· Created welcoming environment by cheerfully greeting passengers and providing beverages and snacks during flights.

· Cared for passengers in need of special assistance and accommodated individual requests.

· Greeted passengers boarding aircraft and assisted with stow-away luggage and other services.

· Completed all assigned tasks prior to shift end.

Data Processing Operator

Smart Bpo Panama
Panama, Panama
08.2016 - 09.2016

- Processed life insurance sales orders and verified data misspelling.

· Collected, input, and analyzed measurement and testing data for quality reviews.

· Met or exceeded monthly production goals while maintaining compliance and efficiency.

English Language Teacher

Panamá Bilingual
Panama, Panama
04.2016 - 06.2016

. Worked with kindergartens, first and second grade.

· Integrated new and emerging terminology into lessons to encourage student engagement and maintain content relevance.

· Assessed student learning and understanding of the material with tests, quizzes, and essay assignments.

· Evaluated materials and instructional strategies to identify the best choices for future department classes.

Customer Service Agent/Mentor

COX Enterprises
Panama, Panama
01.2014 - 07.2015

· Combined active listening skills, prepared scripts, and personal communication expertise to determine the best solution for each caller.

· Managed inbound and outbound calls to respond to inquiries and resolve concerns.

· Trained new associates on store programs and policies.

· Monitors and resolved performance issues in a timely manner.

· Acted as a company ambassador, professionally delivering a high level of service and high-quality support to every customer.

Customer Service Representative

SITEL Group®
Panama, Panama
08.2013 - 10.2013

· Opened and closed accounts and processed applications.

· Validated data and resolved problems related to system-generated information using PST, Dashboard, and Woe. Also verified that the requests for the validation of emails blocked by incorrect password entry, were correct when approving their unlocking and providing a link for their correct use by the client. Everything was done through detailed questions in a survey that should be accurate by the owner of the account.

Cashier

Super Xtra, S.A
Panama, Panama
04.2013 - 10.2013

· Processed cash register transactions by inputting product costs and giving back change.

· Operated POS cash register, handling an average of 500 plus in transactions on average daily.

· Found ways to improve customer experience by taking accountability and acting as store Brand Ambassador.

· Processed checks, debit and credit cards, EBTs, WIC checks, refunds, product coupons, and gift certificates.

Primary School Teacher

MEDUCA
Panama, Panama
08.2012 - 12.2012

· Organized classroom spaces around teaching, play, and exploration for enhanced learning.

· Monitored student behaviors and reinforced positive interactions to help students learn important social skills.

· Collaborated closely with assistants and fellow teachers to develop IEPs and other plans to meet needs of specific students.

· Increased student literacy by reading books to groups and giving each student the opportunity to practice skills.

Education

Pedagogical Bachelor - Education

Juan Demóstenes Arosemena-Pedagogical University , Panama, Veraguas, Santiago
01.2006 - 12.2008

Education Bachelor Degree - Primary School Teacher

Juan Demóstenes Arosemena-Pedagogical University, Panama, Veraguas, Santiago
02.2009 - 07.2012

Law And Political Science Degree - Law Bachelor

Isthmus University of Panama , Panama, Panana
12.2020 - Current

Skills

    Interpersonal communications

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Software

Microsoft Office, word, powerpoint, excel

Interests

Volunteering and community involvement

Learning languages

Grow within the company and help as many as I can to learn the Spanish Language

Timeline

Isthmus University of Panama - Law And Political Science Degree, Law Bachelor
12.2020 - Current
Flight Attendant - Qatar Airways
07.2018 - Current
Flight Attendant - Copa Airlines
03.2017 - 02.2018
Data Processing Operator - Smart Bpo Panama
08.2016 - 09.2016
English Language Teacher - Panamá Bilingual
04.2016 - 06.2016
Customer Service Agent/Mentor - COX Enterprises
01.2014 - 07.2015
Customer Service Representative - SITEL Group®
08.2013 - 10.2013
Cashier - Super Xtra, S.A
04.2013 - 10.2013
Primary School Teacher - MEDUCA
08.2012 - 12.2012
Juan Demóstenes Arosemena-Pedagogical University - Education Bachelor Degree , Primary School Teacher
02.2009 - 07.2012
Juan Demóstenes Arosemena-Pedagogical University - Pedagogical Bachelor, Education
01.2006 - 12.2008
Abdiel BrayanPrimary School Teacher