Abdiel Moran
Camden,NJ
Summary
Proven track record of enhancing operational efficiency, evidenced by my tenure at UPS Customer Center where I streamlined shipping procedures. Skilled in problem-solving and safety protocols, I excel in fast-paced environments, demonstrating strong self-motivation and discipline. My approach has consistently improved customer satisfaction and loyalty at Princeton Tec. Professional with high standards and focus on achieving results. Skilled in sales techniques, persuasive communication, and customer relationship building. Strong team collaborator, adaptable to changing needs, and dependable.
Overview
2025
2025
years of professional experience
Work History
Warehouse Worker
UPS Customer Center
- Loaded, unloaded, and moved material to and from storage and production areas.
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
Customer Service Representative
Princeton Tec
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Amazon
Amazn
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Strengthened communication skills through regular interactions with others.
- Learned and adapted quickly to new technology and software applications.
Education
High School Diploma -
Escuela Superior Fernando Suria Chaves
1 Calle Georgetti, Barceloneta, 00617, Puerto Rico06.2017
Skills
- Packaging and Labeling
- Picking and Packing
- Self-Motivated and Disciplined
- Cleaning and Organizing
- Problem-Solving
- Safety Protocols
- Safety Training
Languages
English
Professional Working
Spanish
Native or Bilingual
Arabic
Elementary
Timeline
Amazon
Amazn
01.2023 - Current
Warehouse Worker
UPS Customer Center
Customer Service Representative
Princeton Tec
High School Diploma -
Escuela Superior Fernando Suria Chaves