ABDIEL SOLIS
Fresno,CA
Summary
Insightful Project Manager dedicated to identifying and cultivating team members' skills and talents. Polished in implementing continuous enhancements. Focused and driven team player practiced in leading multiple simultaneous projects leveraging proven project management tools. More than 3 years working in cross-functional environments. Bringing exceptional written and oral communication skills paired with expertise in financial analysis and project coordination. Dedicated to offering locally relevant oversight and management techniques. Tech-savvy, well-versed in various aspects of project management from inception to completion. Expertise in recruitment and talent acquisition. Committed to consistently meeting or exceeding expectations. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth!
Overview
6
6
years of professional experience
Work History
Project Manager
ArborWorks LLC
Oakhurst, CA
07.2022 - Current
- Identified project needs by reviewing project objectives and schedules.
- Conferred with project personnel to identify and resolve problems.
- Participated in cross-functional teams responsible for developing innovative solutions for complex problems.
- Furnished project updates to various directors, informing on strategy, adjustments and progress.
- Communicated effectively with administrators to ensure project goals are met on time.
- Modified project plans when needed to better align with organizational objectives.
- Led meetings with internal team members, consultants and contractors.
- Produced thorough, accurate and timely reports of project activities.
- Actively sought out feedback from supervisors throughout the duration of a project in order to identify areas needing improvement or adjustment.
- Drove continuous improvement of project delivery process by providing strong leadership.
- Reviewed project risks and devised proactive strategies to avoid potential roadblocks.
- Ensured compliance with applicable laws, regulations, policies and procedures throughout the life cycle of each project.
- Provided guidance to team members regarding tasks assigned to them.
- Analyzed data from various sources such as surveys, interviews, focus groups. to inform decision-making related to projects.
- Collaborated closely with senior management on long-term strategic planning initiatives related to projects in development or execution stages.
- Conducted periodic inspections of job sites for quality and progress.
- Submitted project deliverables to clients, consistently adhering to quality standards.
- Implemented effective communication protocols between internal teams working on different aspects of a given project.
- Built and established strong partnerships with teams, vendors and contractors.
- Maintained records of all documents related to each project including specifications, change orders, invoices.
- Facilitated resolution of conflicts between team members when necessary.
- Coordinated resources across multiple departments and teams as needed for successful completion of projects.
- Identified risks associated with each project and developed strategies for mitigating those risks.
- Conducted regular status meetings with internal teams and external partners to track progress against established milestones.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained updated knowledge through continuing education and advanced training.
- Planned and completed group projects, working smoothly with others.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Leveraged Excel, Adobe, Microsoft skills to input and compile data gathered from various sources.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Created team objectives and roles with specific goals outlined for each individual.
- Answered numerous calls per shift to assist with customer questions and concerns.
Project Coordinator /Assistant General Foreman
ArborWorks LLC
Oakhurst, California
10.2020 - 07.2022
- Performed regular reviews of project documentation and communicated results with relevant personnel.
- Assessed customer feedback in order to continuously improve service delivery processes or procedures.
- Contributed ideas towards process improvements that would increase efficiency or productivity levels.
- Served as point-of-contact to support order management, testing and reporting.
- Submitted budget estimates, progress reports and cost tracking reports.
- Ensured compliance with relevant regulations or standards when executing projects across multiple regions.
- Allocated resources and materials to respective departments to accommodate needs.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Modified existing software systems to enhance performance and add new features.
- Assisted with customer requests and answered questions to improve satisfaction.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained a detailed database of project information including budgeting, resources and deliverables.
- Monitored performance metrics such as cost, timeline, quality control and customer satisfaction levels.
- Liaised with project managers to evaluate project scope and define milestones and deadlines.
- Created and maintained project documentation to drive transparency with managing directors.
Groundsman
ArborWorks inc
Oakhurst, California
05.2019 - 10.2021
- Maintained or repaired tools or equipment for safety and longevity.
- Responded promptly to customer complaints regarding landscaping issues.
- Operated vehicles such as trucks or tractors when necessary.
- Applied fertilizers and pesticides according to manufacturer instructions.
- Performed preventative maintenance to keep equipment in excellent working condition.
- Delivered supplies or materials to job sites when requested.
- Answered customer questions regarding care and general knowledge of landscape.
- Assessed job sites for cleanliness and organization and loaded trucks with materials at completion of shift.
- Assisted in various capacities during construction, repair and maintenance of electrical lines.
- Helped out by participating in extra shifts when emergencies or outages required additional assistance in adverse weather conditions.
- Followed OSHA regulations related to safety procedures at job sites.
- Identified site hazards and utilized safety and protective equipment to comply with safety rules.
- Cleaned up work sites after completing projects.
- Inspected equipment for faults or damage to determine repair needs.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Used daily system logs to document production information, discussing issues with management.
- Ensure that safety guidelines are followed at all times while operating machinery.
Customer Coordinator
ArborWorksArborWorksArborWorksEl Cid's
Oakhurst, CA
01.2018 - 04.2019
- Complied with health, sanitation and liquor regulations by clearly communicating and reinforcing standards and procedures to employees.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Implemented effective marketing campaigns to increase revenue and improve brand awareness.
- Managed day-to-day operations of restaurant, including scheduling, budgeting, and inventory control.
- Supervised activities of dining room staff to maintain service levels and support guest needs.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Developed strategies for improved operational efficiency and customer satisfaction.
- Performed regular maintenance checks on equipment to ensure proper functioning.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
- Directed and coordinated restaurant activities to obtain optimum customer service and strong employee development.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved customer complaints in a professional manner to maintain positive relationships with guests.
- Promoted safe working conditions by monitoring safety procedures and equipment.
- Exceeded customer satisfaction by finding creative solutions to problems.
Education
Yosemite High School
Oakhurst, CA06-2015
Business Management
Grand Canyon University
Phoenix, AZGED -
Oakhurst Community College
Oakhurst, CASkills
- OSHA 30 General Industry Certified
- CTSP Ground Operations 1 - 3
- Air Burner Operator Trainer
- Skid Steer Operator Certified
- OSHA Compliance
- CPR Certified through American Red Cross
- Electrical Hazard Awareness Trained
References
References available upon request.
Timeline
Project Manager
ArborWorks LLC
07.2022 - Current
Project Coordinator /Assistant General Foreman
ArborWorks LLC
10.2020 - 07.2022
Groundsman
ArborWorks inc
05.2019 - 10.2021
Customer Coordinator
ArborWorksArborWorksArborWorksEl Cid's
01.2018 - 04.2019
Yosemite High School
Business Management
Grand Canyon University
GED -
Oakhurst Community College
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