Abdifatah Ali
Minneapolis,MN
Summary
Results-driven Project Manager and Business Analyst with over ten years of proven experience in Health Information Management (HIM). I possess extensive knowledge in ensuring the quality, integrity, and protection of patient health information. Highly skilled in managing and analyzing data across all phases of Electronic Medical Record (EMR) and Electronic Health Record (EHR) systems. Well-versed as a Systems Administrator and Systems Analyst, with deep expertise in networking and all operating systems. Adept at managing healthcare systems, securing patient records, and leveraging technology to optimize healthcare operations.
Overview
23
23
years of professional experience
1
1
Certification
Work History
System Administrator
AlulaTech
03.2019 - 07.2024
- My key responsibilities include installing, troubleshooting, and maintaining operating systems, application software, and device management systems. I monitor internal networks, manage cloud-based backups, and apply OS patches during non-business hours. I provide advanced technical support, manage user accounts with a focus on security, and handle complex Help Desk calls. Additionally, I implement and maintain security measures, support telecom/VoIP systems, and ensure connectivity via LAN/WAN, Wi-Fi, VPN, and cloud resources. I am also available on-call after hours and on weekends as needed.
IT Support Specialist
Quality Systems Computer Repair
01.2017 - 02.2019
- Troubleshoot computer software and hardware related issues
- Configured routers and switches
- Monitored computer network and security protocols
- Performed preventive maintenance work; monitoring a variety of hardware, software, and network systems in the existing information technology infrastructure
- Ensured the security of business infrastructure data, and upgrade documentation for communication systems, and other computer related systems.
Business Intelligence Analyst
Harris Health Ben Taub Hospital
05.2016 - 12.2016
- As a Business Intelligence Analyst, I transformed complex data into actionable insights to support business decision-making. I collaborated with cross-functional teams to develop customized reports and dashboards, using tools like SQL, Tableau, and Power BI to visualize data and monitor KPIs. My role involved analyzing large datasets to uncover trends, patterns, and opportunities and providing data-driven recommendations that influenced strategic initiatives. I also automated data processes, ensuring efficiency and accuracy, and played a key role in maintaining data warehouses and adhering to data governance practices. My work directly contributed to optimizing operations and driving company growth through informed decision-making.
Supervisor HIM and Lead (EHR) Electronic Health Record Implementation
RC Health Riverside Community Health System
09.2014 - 05.2016
- Provided front-line support for end user of EMR/EHR
- Gave training and wrote user manuals for Healthland Centriq System
- Used technologies to capture, manage and analyze patients’ data
- Managed Medical Records for Quality Improvement, and Utilization Review
- Led multi-disciplinary team to educate and facilitate the implementation of the Prospective Payment System
- Implemented best practices for optimizing database queries used by Health System users
- Assisted executive staff by providing extensive support for healthcare programs.
Lead Health Information Management
Riverside General Hospital
10.2010 - 09.2014
- Spearheaded the design and implementation of an advanced computerized record management system
- Created a merged utilization review, coding and quality improvement program
- Reduced accounts payable from $3 million to $1.2 million by implementing Electronic Medical Records
- Managed functions of Quality Improvement, Utilization Review, Infection Control and other Health Information Management System
- Reviewed Quantitative and Qualitative medical record
- Analyzed EHR system to eliminate deficiencies
- Maintained patient confidentiality, and HIPAA Compliance
- Scanned medical records charts into the Electronic Medical Records system
- Performed Medical Diagnoses Coding and Billing.
Project Manager
Master Word Services
01.2007 - 10.2010
- As a project manager, I have developed strong skills in project planning, risk management, budget oversight, and stakeholder communication. I am adept at leading teams, solving problems, and ensuring projects are completed on time and within budget. My experience includes maintaining quality standards, managing client relationships, and adapting to changing project requirements. I am proficient in using project management tools and methodologies like Agile and Waterfall, and I excel in time management, documentation, and reporting.
- Streamlined procurement process for project materials, reducing wait times and avoiding potential delays.
Project Manager
Protect Your Bubble Insurance Ltd
05.2001 - 12.2005
- As a project manager in the insurance industry, I effectively led cross-functional teams to deliver strategic projects focused on enhancing operational efficiency, customer experience, and regulatory compliance. I expertly managed project scope, timelines, budgets, and risk mitigation while maintaining clear and consistent communication with stakeholders. By leveraging Agile methodologies, I ensured adaptability to evolving requirements and successfully integrated advanced technologies to optimize processes, reduce turnaround times, and elevate customer satisfaction. My leadership consistently resulted in the successful delivery of projects that aligned with and supported the company's overarching strategic objectives.
Education
Master of Science (M.S.) Management Information Systems -
Texas Southern University
Houston, TXBachelor of Science (B.S.) Health Information Management -
Texas Southern University
Houston, TXSkills
- Microsoft Office 360 (Word, PowerPoint, Excel, Outlook, Teams)
- Exchange online
- Security
- Zoom
- UNIX
- Linux
- Mac OS
- Microsoft Windows 365
- Windows Server 2016
- 2019
- 2022
- Python
- C#
- HTML
- CSS
- PowerShell
- Oracle
- SQL
- Enterprise NoSQL
- TCP/IP Protocol
- DHCP
- DNS
- Routing and Switching
- Subnetting
- Web Server
- Active Directory
- VPN
- VMware
Certification
- Advance Finance, Houston Community College
- IT Course - Azure Crash Course, Course Careers
- CompTIA - A+, Network+, Security+
Timeline
System Administrator
AlulaTech
03.2019 - 07.2024
IT Support Specialist
Quality Systems Computer Repair
01.2017 - 02.2019
Business Intelligence Analyst
Harris Health Ben Taub Hospital
05.2016 - 12.2016
Supervisor HIM and Lead (EHR) Electronic Health Record Implementation
RC Health Riverside Community Health System
09.2014 - 05.2016
Lead Health Information Management
Riverside General Hospital
10.2010 - 09.2014
Project Manager
Master Word Services
01.2007 - 10.2010
Project Manager
Protect Your Bubble Insurance Ltd
05.2001 - 12.2005
Master of Science (M.S.) Management Information Systems -
Texas Southern University
Bachelor of Science (B.S.) Health Information Management -
Texas Southern University
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