Abdifitah Farah
Minneapolis,MN
Summary
Experienced Patient Care Assistant with background in providing high-quality care in fast-paced hospital environments. Strengths include exceptional communication, patient empathy, and teamwork skills vital for facilitating recovery and improving patient experiences. Previous roles involved coordinating with healthcare teams, assisting patients with daily tasks, and maintaining accurate medical records to support comprehensive patient care.
Overview
2
2
Languages
2
2
Certifications
8
8
years of professional experience
Work History
Aircraft Deicer
IDS Deicing
Bloomington, USA
10.2021 - Current
- Operated deicing equipment to ensure safe runway conditions.
- Applied deicing fluids according to established safety procedures.
- Collaborated with team members to coordinate efficient deicing operations.
- Maintained equipment and reported any malfunctions promptly.
- Conducted regular safety checks to ensure compliance with regulations.
- Assisted in training new staff on deicing practices and safety protocols.
- Assisted with maintenance tasks related to the upkeep of vehicles and equipment used in deicing operations.
- Communicated effectively with air traffic controllers regarding potential delays due to icy runway conditions.
- Assisted with the safe movement of aircraft within the airport area during inclement weather conditions.
- Maintained accurate records of all deicing activities including flight numbers, times, locations.
Personal Care Assistant
Cosmopolitan & Associates
Minneapolis, USA
09.2019 - Current
- Assisted clients with daily living activities and personal hygiene routines.
- Coordinated medication schedules and ensured compliance with health guidelines.
- Provided companionship and emotional support to enhance client well-being.
- Implemented care plans tailored to individual client needs and preferences.
- Maintained a clean and safe environment for clients at all times.
- Communicated effectively with family members regarding client status and needs.
- Advocated for clients' rights and preferences in healthcare settings.
- Assisted clients with activities of daily living such as bathing, dressing, grooming and toileting.
- Ensured safety of patients by monitoring environment and responding promptly to any emergency situations that may arise.
- Utilized adaptive equipment such as wheelchairs, walkers or canes as needed.
- Encouraged independence by helping clients develop self-care skills such as meal preparation or personal hygiene tasks.
- Accompanied clients to medical appointments and provided transportation services when necessary.
- Maintained accurate records of client care activities on computerized systems for charting purposes.
- Completed scheduled patient check-ins and progress reports for clients.
- Met with various caregivers to promote continuous professional development and implement quality treatment strategies.
- Assisted physical therapists with exercises designed to increase strength, coordination, balance and flexibility.
- Followed care plan and directions to administer medications.
- Built strong and trusting rapport with clients and loved ones.
- Organized oral medications for clients following dosage and schedule requirements.
- Contacted medical providers on behalf of clients to follow up on appointments.
Mental Health Practitioner
Horizon Mental & Rehab
Minneapolis, USA
12.2020 - 06.2022
- Provided individual and group therapy sessions for diverse client populations.
- Conducted intake evaluations to determine clients' mental health status and history.
- Collaborated with multidisciplinary teams to coordinate comprehensive care strategies.
- Implemented evidence-based interventions to support client progress and well-being.
- Educated clients and families about mental health issues and coping strategies.
- Maintained accurate and confidential client records in compliance with regulations.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Referred clients to external resources for additional support.
- Improved patient care by communicating with patients' physicians.
- Maintained detailed records of client interactions including assessment results, treatment plans and progress notes.
- Educated clients on the benefits of lifestyle changes such as proper nutrition, exercise and stress management techniques.
- Supported families dealing with trauma due to natural disasters or traumatic events.
- Assisted individuals transitioning from institutional settings back into the community.
- Performed duties following safety requirements and emergency protocols.
- Collaborated with other healthcare professionals such as psychiatrists and primary care providers to provide comprehensive care.
Medical Administrative Assistant/Claims Examiner
U-Care
Minneapolis, USA
05.2018 - 08.2020
- Processed insurance claims and verified patient eligibility for services.
- Maintained accurate medical records using electronic health record systems.
- Collaborated with healthcare providers to streamline communication and workflow.
- Coordinated billing processes and ensured compliance with healthcare regulations.
- Organized patient files and maintained confidentiality of sensitive information.
- Cooperated with Medicare, Medicaid, and private insurance providers to resolve billing issues.
- Updated patient accounts and information daily.
- Assisted in billing activities by submitting claims electronically, mailing paper claims to payers and following up on unpaid or denied claims.
- Analyzed and audited open claims to calculate additional payments owed.
Education
Bachelor of Arts - Management Information Systems
Metro State University
Saint Paul, MN12-2026
Associate of Arts -
Minneapolis Community & Technical College
Minneapolis08.2022
High School Diploma -
South High School
Minneapolis06.2019
Skills
- Project management
- Team collaboration
- Customer service
- Care coordination
- Care plan implementation
- Client advocacy
- Emotional support
- Time management
- Safety compliance
- Data entry
- Physical therapy support
- Personal errands assistance
- Patient management
- Medical office administration
- Observational skills
- Compassionate caregiving
- Meal preparation
- Transportation assistance
- First aid and CPR
- Medication administration
- Patient assessments
- Adaptive equipment use
- Range of motion exercises
- Personal hygiene assistance
- Care plan management
- Elderly care
- PPE usage
- Lifting and transferring
- Dependable and responsible
Languages
- English
- Somali
Objective Summary
To obtain a challenging position in a dynamic environment where I can utilize my skills and experience in aircraft deicing, personal care assistance, claims examination, medical administration, and mental health care to contribute to the success of the organization. Highly motivated, detail-oriented, and compassionate individual with over five years of experience in various fields such as aircraft deicing, personal care assistance, claims examination, medical administration, and mental health care. Possesses excellent communication, organization, and problem-solving skills. Proven ability to work independently and as a team member.
LANGUAGES
English
Native/ Bilingual
Somali
Native/ Bilingual
Certification
Personal Care Assistant Certification
Timeline
Aircraft Deicer
IDS Deicing
10.2021 - Current
Mental Health Practitioner
Horizon Mental & Rehab
12.2020 - 06.2022
Personal Care Assistant
Cosmopolitan & Associates
09.2019 - Current
Medical Administrative Assistant/Claims Examiner
U-Care
05.2018 - 08.2020
Bachelor of Arts - Management Information Systems
Metro State University
Associate of Arts -
Minneapolis Community & Technical College
High School Diploma -
South High School