Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
9
9
years of professional experience
Work History
Associate Software Engineer
Optum
01.2023 - Current
Optimized test cases to maximize success of manual software testing.
Tested troubleshooting methods and documented resolutions for inclusion in knowledge base for support team use.
Tested and deployed scalable and highly available software products.
Collaborated with project managers to select ambitious, but realistic coding milestones on pre-release software project development.
Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Associate Software Engineer
TEKsystems|Optum
07.2022 - 01.2023
Discussed issues with team members to provide resolution and apply best practices.
Collaborated on stages of systems development lifecycle from requirement gathering to production releases.
Analyzed work to generate logic for new systems, procedures and tests.
Designed and developed forward-thinking systems that meet user needs and improve productivity.
Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Intern Help Desk Technician
Fulfillment Distribution Center Inc
01.2021 - 05.2021
Explained technical information in clear terms to non-technical individuals to promote better understanding.
Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
Installed, modified and repaired software and hardware to resolve technical issues.
Documented transactions and support interactions in system for future reference and addition to knowledge base.
Manager
Fulfillment Distribution Center Inc
02.2021 - 09.2022
Accomplished multiple tasks within established timeframes.
Onboarded new employees with training and new hire documentation.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Employment Coordinator
Fulfillment Distribution Center Inc
09.2020 - 01.2021
Matched clients to open positions based on skills and work requirements.
Pre-screened resumes prior to sending to corporate hiring managers for consideration.
Completed human resource operational requirements by scheduling and assigning employees.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Employment Assistant
Fulfillment Distribution Center Inc
06.2019 - 08.2020
Performed clerical tasks to support human resources team.
Maintained employee information by entering and updating employment and status-change data.
Assisted with onboarding of new employees.
Updated files for active and terminated employees.
Production Coordinator
Fulfillment Distribution Center Inc
12.2015 - 05.2017
Created and maintained schedules and provided internal support for manufacturing teams.
Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
Reviewed in-house stock to determine materials availability for production jobs.
Communicated scheduling with [Number] employees to promote on-time delivery.
High School Teacher
Bortown High School
11.2014 - 09.2015
Created engaging lesson plans, fostered culture of discovery and provided well-organized classroom structure to help students succeed in program.
Evaluated students' academic and social growth, kept appropriate records and prepared progress reports to gauge performance.
Inspired academic success based on belief that all students can achieve excellence, regardless of background.
Fostered positive and pleasant classroom culture while maintaining learning development goals.
Education
Bachelor of Science - Management Information Systems
St Cloud State University
St. Cloud, MN
12.2021
Associate of Arts - General Education
St. Cloud Technical & Community College
St. Cloud, MN
05.2018
Skills
Technical Support
Object-Oriented Programming (OOP)
Application Design and Development
Code Development
Test Planning and QA
Front-End Development
Back-End Development
Software Testing and Validation
Code and Quality Standards
Software Development Standards
Databases: mySQL, MongoDB
Java
Software Components and Libraries
Systems Development Life-Cycle
Timeline
Associate Software Engineer
Optum
01.2023 - Current
Associate Software Engineer
TEKsystems|Optum
07.2022 - 01.2023
Manager
Fulfillment Distribution Center Inc
02.2021 - 09.2022
Intern Help Desk Technician
Fulfillment Distribution Center Inc
01.2021 - 05.2021
Employment Coordinator
Fulfillment Distribution Center Inc
09.2020 - 01.2021
Employment Assistant
Fulfillment Distribution Center Inc
06.2019 - 08.2020
Production Coordinator
Fulfillment Distribution Center Inc
12.2015 - 05.2017
High School Teacher
Bortown High School
11.2014 - 09.2015
Bachelor of Science - Management Information Systems