Abdikarim Osman

• Followed all relevant traffic laws and safety regulations.
• Utilized GPS and other navigation tools to plan routes and stay on schedule.
• Achieved safe driving records by consistently following traffic rules and regulations.
• Delivered goods and products to customer on time and in excellent condition.

Delivery Route Optimization

Jul 2025 - Jul 2025

A Associated with Antech Diagnostics

While working as a driver, analyzed and refined delivery routes to improve efficiency and reduce delivery times. Applied practical logistics and planning skills, resulting in smoother operations and improved customer satisfaction.

Skills: Service Delivery • Service Delivery

Management • Reliability Testing • Vehicle Routing Reliability • Route Planning • Medical Logistics • Data

Accuracy

• Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
• Reviews orders prior to pick up for accuracy and purchase-by dates.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Worked productively with customers to meet order requirements and service expectations.
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
• Tracked substitutions and informed customers of changes.
• Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
• Helped customers locate products and checked store system for merchandise at other sites.
• Consistently met deadlines and quality goals for accuracy and timeliness.
• Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
• Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
• Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
• Developed loyal client relationships through excellent communication skills and a genuine commitment to fulfilling their shopping needs.
• Collaborated with fellow personal shoppers to exchange insights and best practices for maximizing client satisfaction.
• Provided exceptional customer service by promptly addressing inquiries, concerns, and feedback from clients.
• Implemented efficient inventory management strategies, minimizing discrepancies in item availability or selection errors.