Summary
Overview
Work History
Education
Skills
Languages
Certification
Affiliations
Accomplishments
Timeline
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ABDIRAHMAN ABDI

MINNEAPOLIS,MN

Summary

Skilled Content Writer well-versed in research, writing, and editing a wide range of content. Comfortable working with little oversight to write interesting, clean, and clear copy. I have gathered diverse experience across multiple roles, including content writing, dispatching, and shipping and receiving.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Content Writer

Delta Airlines
Minneapolis, MN
03.2023 - 12.2023
  • Created engaging content for Delta Airlines' digital platforms, including website, blog, and social media channels.
  • Conducted research on travel topics and industry trends to ensure the accuracy of content.
  • Proofread all written material before publication for grammar, punctuation, and spelling errors.
  • Generated ideas for new content topics based on customer feedback and market research data.
  • Performed in-depth research into topics to write clear and accurate copy.

Dispatcher

MAHAT TRANSPORT LLC
Minneapolis, MN
12.2023 - 04.2024
  • Received and dispatched calls for emergency services.
  • Updated records of driver locations, delays, and cancellations.
  • Coordinated with other dispatchers to ensure efficient delivery schedules were met.
  • Tracked vehicles using GPS technology and provided real-time status updates as needed.
  • Verified driver credentials prior to assigning them a route or task.

Shipping and Receiving Clerk

Distribution Alternatives
Lino Lakes, MN
10.2022 - 03.2023
  • Prepared invoices for customers, ensuring accuracy before shipment.
  • Monitored inventory levels and re-ordered supplies when necessary.
  • Received incoming shipments, verifying quantity and quality of items against purchase orders.
  • Maintained accurate records of all goods received and distributed in the warehouse.

Education

Certificate - Information Technology

Summit Academy OIC
Minnesota City, MN
01-2024

Certificate - Web Development

University of Minnesota - Twin Cities
Minneapolis, MN
03-2023

Associate - Customer Service Management

Bakirkoy University
Istanbul, Turkey
02-2020

Skills

  • Creative Writing
  • Proofreading
  • Editing skills
  • Route Navigation
  • Dispatch Coordination
  • Schedule Management
  • Attention to Detail
  • Warehousing Operations
  • Self-Motivated and Independent

Languages

English
Native/ Bilingual
Turkish
Professional
Arabic
Professional
Swahili
Full Professional
Somali
Native/ Bilingual

Certification

  • Google Career Certificate: Copywriter
  • Coursera: Creative Writing
  • Bakirkoy University: Customer Service Excellence

Affiliations

  • Writing
  • photography
  • Gardening
  • Running

Accomplishments

  • Employee Appreciation Certificate: Delta Airlines
  • Employee of the Month: Delta Airlines
  • Customer Service Star: Mahat Transport LLC
  • Perfect Attendance Award: Shipping & Receiving Clerk

Timeline

Dispatcher

MAHAT TRANSPORT LLC
12.2023 - 04.2024

Content Writer

Delta Airlines
03.2023 - 12.2023

Shipping and Receiving Clerk

Distribution Alternatives
10.2022 - 03.2023

Certificate - Information Technology

Summit Academy OIC

Certificate - Web Development

University of Minnesota - Twin Cities

Associate - Customer Service Management

Bakirkoy University
ABDIRAHMAN ABDI