ABDIRAHMAN ABDI
MINNEAPOLIS,MN
Summary
Skilled Content Writer well-versed in research, writing, and editing a wide range of content. Comfortable working with little oversight to write interesting, clean, and clear copy. I have gathered diverse experience across multiple roles, including content writing, dispatching, and shipping and receiving.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Content Writer
Delta Airlines
Minneapolis, MN
03.2023 - 12.2023
- Created engaging content for Delta Airlines' digital platforms, including website, blog, and social media channels.
- Conducted research on travel topics and industry trends to ensure the accuracy of content.
- Proofread all written material before publication for grammar, punctuation, and spelling errors.
- Generated ideas for new content topics based on customer feedback and market research data.
- Performed in-depth research into topics to write clear and accurate copy.
Dispatcher
MAHAT TRANSPORT LLC
Minneapolis, MN
12.2023 - 04.2024
- Received and dispatched calls for emergency services.
- Updated records of driver locations, delays, and cancellations.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Verified driver credentials prior to assigning them a route or task.
Shipping and Receiving Clerk
Distribution Alternatives
Lino Lakes, MN
10.2022 - 03.2023
- Prepared invoices for customers, ensuring accuracy before shipment.
- Monitored inventory levels and re-ordered supplies when necessary.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Maintained accurate records of all goods received and distributed in the warehouse.
Education
Certificate - Information Technology
Summit Academy OIC
Minnesota City, MN01-2024
Certificate - Web Development
University of Minnesota - Twin Cities
Minneapolis, MN03-2023
Associate - Customer Service Management
Bakirkoy University
Istanbul, Turkey02-2020
Skills
- Creative Writing
- Proofreading
- Editing skills
- Route Navigation
- Dispatch Coordination
- Schedule Management
- Attention to Detail
- Warehousing Operations
- Self-Motivated and Independent
Languages
English
Native/ Bilingual
Turkish
Professional
Arabic
Professional
Swahili
Full Professional
Somali
Native/ Bilingual
Certification
- Google Career Certificate: Copywriter
- Coursera: Creative Writing
- Bakirkoy University: Customer Service Excellence
Affiliations
- Writing
- photography
- Gardening
- Running
Accomplishments
- Employee Appreciation Certificate: Delta Airlines
- Employee of the Month: Delta Airlines
- Customer Service Star: Mahat Transport LLC
- Perfect Attendance Award: Shipping & Receiving Clerk
Timeline
Dispatcher
MAHAT TRANSPORT LLC
12.2023 - 04.2024
Content Writer
Delta Airlines
03.2023 - 12.2023
Shipping and Receiving Clerk
Distribution Alternatives
10.2022 - 03.2023
Certificate - Information Technology
Summit Academy OIC
Certificate - Web Development
University of Minnesota - Twin Cities
Associate - Customer Service Management
Bakirkoy University