Abdirahman M Madar
Columbus
Summary
Dynamic Data Center Supervisor with Securitas Security Services USA, excelling in surveillance monitoring and team leadership. Spearheaded security operations, resolving 8+ incidents monthly. Adept in vendor management and conflict resolution, ensuring compliance and safety. Proven track record in enhancing operational efficiency and fostering cross-functional teamwork. Passionate about driving security excellence and innovation.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Data Center Supervisor
Securitas Security Services USA
Columbus
10.2023 - Current
- Directed security operations, ensuring employee, equipment, and data safety within the data center.
- Managed SIM ticketing system, resolving over eight security incidents monthly.
- Coordinated with third-party contractors as Vendor Management Officer, enforcing policy compliance.
- Monitored surveillance systems and access controls to address real-time security threats.
- Conducted security audits to identify vulnerabilities and implement corrective measures.
- Supervised a team of 60 security personnel, ensuring adherence to standard protocols and guidelines.
- Oversaw government compliance paperwork, including GovCloud and ITAR documentation.
Retail Associate
Walmart
Columbus City
06.2022 - 02.2023
- Facilitated service for an average of 30 customers daily regarding purchases, returns, and inquiries.
- Enhanced store efficiency by stocking shelves, managing inventory, and maintaining product displays.
- Ensured adherence to company policies and procedures across all operations.
- Trained new employees on customer service protocols, register operations, and inventory management.
- Supported special projects including store layout reorganization and new product launches.
Education
High School Diploma -
Franklin Heights High School
Columbus, OH01.2022
Some College (No Degree) - Computer Science
Columbus State Community College
Columbus, OHSkills
- Surveillance monitoring and incident reporting
- Project management
- Emergency response and access control
- SIM ticketing and security systems
- Vendor management and control room operations
- Data center security protocols
- Team leadership and staff training
- Conflict resolution and policy enforcement
- Decision-making under pressure
- Inventory management and shipping
- Equipment operation and warehouse safety
- Effective communication and problem-solving
- Transaction processing and relationship building
- Prioritizing tasks and multitasking
- Meeting deadlines and maintaining productivity
- Monitoring security threats and ensuring compliance
- Conducting quality control in retail operations
- Cross-functional teamwork and vendor coordination
Certification
- OSHA 10-Hour or 30-Hour Certification
- Security Guard License
- First Aid, CPR, and AED
- Customer Service Certification
Languages
English – Fluent, Somali – Fluent, Arabic – Proficient (Reading & Writing)
Additional Information
- Technology Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace, and basic troubleshooting for IT equipment.
- Availability: Open to full-time, part-time, and flexible shift work.
Accomplishments
- Achieved first place in best business template that included all school inside the Franklin County District
- Achieved Championship inside a basketball tournament that included all schools in the state
- Assisted with optimizing Customer Experience using real time data
Languages
English
Native/ Bilingual
Somali
Professional
Arabic
Limited
Affiliations
- Safety Committee Member – [Amazon Data Center]
Participated in site-wide safety audits and helped improve compliance with safety protocols. - Lenel Security Software Training Completion
Completed in-house system training related to access control and monitoring tools. - Successfully Oversaw High-Profile Vendor Installations
Played a key support role in multiple security equipment upgrades and installations with zero incident interruptions. - Interim Training Coordinator – Amazon Data Center
Selected to temporarily lead training operations during a team member’s paternity leave, demonstrating trust in leadership and operational training capabilities.
Timeline
Data Center Supervisor
Securitas Security Services USA
10.2023 - Current
Retail Associate
Walmart
06.2022 - 02.2023
High School Diploma -
Franklin Heights High School
Some College (No Degree) - Computer Science
Columbus State Community College
Similar Profiles
FRANCES CROWEFRANCES CROWE
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
MARCELA BUSSEYMARCELA BUSSEY
Security Officer at Securitas Security Services USASecurity Officer at Securitas Security Services USA
Abdullahi ShirdonAbdullahi Shirdon
Control Room Operator at Securitas Security Services USAControl Room Operator at Securitas Security Services USA
Barbara SweeneyBarbara Sweeney
Security Site Supervisor at Securitas Security Services USASecurity Site Supervisor at Securitas Security Services USA
Shannon ShumakerShannon Shumaker
Medical Receptionist at Pediatric Associates, Inc.Medical Receptionist at Pediatric Associates, Inc.