Abdirahman Mohamed
Minneapolis,MN
Summary
Support Staff Member well versed in complex problem solving while providing administrative and clerical support. Considered valuable team player and hardworking professional.
Overview
2
2
years of professional experience
1
1
year of post-secondary education
Work History
Learner Support Staff
Minneapolis Adult Education
08.2023 - Current
- Facilitated communication between students, teachers, and administrators to address concerns promptly.
- Handled registration processes, streamlining check-in and enhancing overall student satisfaction.
- Demonstrated adaptability in mastering new registration systems, software upgrades, and evolving school regulations.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Reduced instances of cheating with vigilant monitoring and adherence to established anti-cheating measures.
Outreach Coordinator
Osoy Healing Health
03.2023 - Current
- Managed volunteer programs focused on providing community services to underserved populations
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs
- Optimized email campaigns to increase open and click-through rates
- Created and managed social media campaigns to increase brand engagement.
Education
University of Minnesota
Minneapolis, MN 10.2022 - 04.2023
Certification - Police Studies
Metropolitan State University
Saint Paul, MN 05.2001 -
Bachelor of Science - Social Studies For Teaching
Metropolitan State University
Saint Paul, MN 05.2001 -
Skills
Conflict resolution techniques
Digital marketing
Social media expertise
Languages
Somali
Timeline
Learner Support Staff
Minneapolis Adult Education
08.2023 - Current
Outreach Coordinator
Osoy Healing Health
03.2023 - Current
University of Minnesota
10.2022 - 04.2023
Certification - Police Studies
Metropolitan State University
05.2001 -
Bachelor of Science - Social Studies For Teaching
Metropolitan State University
05.2001 -
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