Abdishakur Hadafow
Summary
Passionate about promoting lasting customer satisfaction by delivering quality customer service support. Experienced in driving a team to meet business targets. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously.
Overview
2
2
years of professional experience
Work History
Shift Lead
Best Buy
02.2023 - Current
- Started with giving coaching's by identifying areas of improvement needed to achieve daily goals.
- Have the responsibility of closing the building and making sure we had all tasks completed.
- Trained new employees and delegated daily tasks and responsibilities.
- Leading our Product Flow members on truck by giving tasks catered to the person as well to ensure we c
- Evaluated employee performance providing constructive feedback for growth opportunities within Warehouse,Sales Floor, Front End, and Geek Squad
- Enhanced customer satisfaction through effective conflict resolution and prompt service.
- Led a team to put up signs for new promotions, put up new shelf displays to act as a sales person for the grab and go customers.
Sales Advisor
Best Buy
05.2022 - 03.2023
- Provided exceptional customer service and pleasant shopping experiences for the best customer satisfaction
- Managed cash register transactions accurately, ensuring a balanced drawer at the end of each shift.
- Built relationships with customers by recommending Total and theBest Buy card to encourage repeat business.
Geek Squad
Best Buy
11.2021 - 05.2022
- Proficient in the Geek Squad systems whether it be Nova or GSX.
- Became thorough with the Total Tech/Total membership and was the highest performing agent.
Customer Services
TopGolf
- Made sure customers followed safety procedures shown before anything
- Helped customers with questions and problems that may have arisen
- Helped greet when needed
- Ran food and drinks for the store when it became busy.
Education
Computer Science
North Hennepin Community College
Brooklyn ParkHigh School Diploma -
Champlin Park High School
Brooklyn Park, MN06.2020
Skills
- Ability to face difficult challenges and find positive solutions
- Great Communication Skills
- Data Entry
- Project Management
Timeline
Shift Lead
Best Buy
02.2023 - Current
Sales Advisor
Best Buy
05.2022 - 03.2023
Geek Squad
Best Buy
11.2021 - 05.2022
Customer Services
TopGolf
Computer Science
North Hennepin Community College
High School Diploma -
Champlin Park High School