Abdiwali Khalif
Customer service coordinator
Saint Paul,MN
Summary
I am Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
I am fresher who eagerly want to to understand and cope with the working environment and want to learn and progress as fast as possible with working team
Overview
5
5
years of professional experience
Work History
Interpreter Services Coordinator
Yashoda Hospitals - Somajiguda
Hyde, Telangana
10.2021 - 09.2023
- Instructed international patients and concerning functions and capabilities of interpreters.
- Assisted customers translating medical text from english on behalf of internal and external customers
- Coordinated interpreter services for a wide variety of clients, including medical and legal professionals.
- Translated wide range of medical information to the overseas customers that includes; treatment options, flow up appointment details, billing and insurance
- Confirmed accuracy of technical terms and terminology and remained consistent during translation revisions.
Interpreter Services Coordinator
Medicover hospital
Hyderabad, India , Telangana
01.2019 - 09.2021
- Facilitated the exchange of communication between overseas customers and the provider as possible in consideration of cultural practices, context , slang and linguistic variation
- Advised senior management team on strategies for improving efficiency and effectiveness of interpreter services operations.
- Sat in on meetings to provide members with oral translations of conversations and information.
- Improved and satisfaction with care in overseas customers with limited english proficiency
- Confirmed accuracy of technical terms and terminology and remained consistent during translation revisions.
Education
RHCSA Certified - Operating Systems
Cyberphotons Redhat Training Center
Hyderabad, India 12-2023
Full Stack Web Development - Web Development
Naresh IT
Hyderabad Indian 01-2023
IT Certifications - Microsoft certified system administrator
Keygroup IT Solutions Training And Certificatio
Hyderabad, India 07-2022
High School Diploma -
Omar Samantaray Secondary School
Galkaio Somalia06-2011
Bachelor of Arts - Public Administration And Development Managemen
Haramaya University
Haramaya, EthiopiaSkills
- Strong understanding of operating systems, software, and devices
- Familiarity with cloud computing
- Network administration
- Problem-solving skills
- Analytical skills
- Customer service experience
- Patience
- Speaking English, somali, hindi,Urdu, arabic
Timeline
Interpreter Services Coordinator
Yashoda Hospitals - Somajiguda
10.2021 - 09.2023
Interpreter Services Coordinator
Medicover hospital
01.2019 - 09.2021
RHCSA Certified - Operating Systems
Cyberphotons Redhat Training Center
Full Stack Web Development - Web Development
Naresh IT
IT Certifications - Microsoft certified system administrator
Keygroup IT Solutions Training And Certificatio
High School Diploma -
Omar Samantaray Secondary School
Bachelor of Arts - Public Administration And Development Managemen
Haramaya University