Abdou Diaman

• Coached staff on strategies to enhance performance and improve customer relations
• Conducted regular performance evaluations for team members
• Managed sales floor on a daily
• Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs
• Delegated work to staff, setting priorities and goals
• Assisted in hiring process, including interviewing candidates
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
• Collaborated with the management team on implementing strategies to achieve store''s monthly sales targets.
• Trained and supervised new employees to apply best practices in customer service and store operations.
• Streamlined opening and closing procedures as integral member of store staff.

Managed day-to-day department operations with effective workflow coordination.

Provided administrative support with accurate document preparation and data entry.

Solved problems timely and effectively, ensuring customer satisfaction.

Monitored and updated inventory levels and maintained accurate records of inventory and stock movements.

Boosted order fulfillment rates by closely monitoring inventory levels and promptly addressing discrepancies.

handled customer service duties, including resolving complaints and addressing concerns.

developed marketing materials for in-store promotions to increase traffic