Certified Professional Maintenance Manager with experience in project coordination and team collaboration. Delivered effective solutions through strong problem-solving skills while serving as Union Representative, facilitating communication between employer and employees. Supported workforce by guiding them through challenges and negotiating union contracts.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Locksmith
Aramark, University of Hartford
West Hartford, Connecticut
12.2025 - Current
Installed and repaired locks on residential and commercial properties.
Guided customers in selecting locking systems tailored to their specific needs.
Responded to emergency lockout situations promptly and effectively.
Conducted security assessments to identify vulnerabilities and improve customer safety.
Collaborated with law enforcement for lock-related investigations and inquiries.
Conducted routine maintenance checks on existing locking mechanisms for clients.
Repaired locks on doors, cabinets, safes and other security devices.
Delivered emergency lockout services outside regular hours to ensure customer access and security.
Inspected door frames and hinges to ensure proper installation of locksets.
Troubleshot mechanical problems with locking mechanisms and made necessary adjustments or repairs.
Re-keyed locks in order to change access control for businesses or residences.
Programmed electronic security systems such as card readers and biometric scanners.
Created keys for existing locks using manual or computerized key cutting machines.
Maintained records of all lock changes, repairs, installations and removals.
Completed new installations of components such as locks, handles and closers.
Maintained records of company keys and locks for master key systems.
Moved picklocks in cylinders to open door locks without keys.
Inserted new or repaired tumblers into locks to change combinations.
Disassembled mechanical and electrical locking devices to repair or replace worn tumblers and springs.
Master Locksmith
Aramark, Manhattan University
4513 Manhattan Parkway, Bronx, NY
03.2019 - 12.2025
Responded to emergency lockout situations promptly and effectively.
Conducted security assessments to identify vulnerabilities and recommend enhancements for customer safety.
Collaborated with law enforcement for lock-related investigations and inquiries.
Repaired locks on doors, cabinets, safes and other security devices.
Troubleshot mechanical problems with locking mechanisms and made necessary adjustments or repairs.
Assisted clients with urgent lockout situations outside of regular business hours.
Inspected door frames and hinges to ensure proper installation of locksets.
Created keys for existing locks using manual or computerized key cutting machines.
Guided customers in selecting optimal locking systems to meet their security needs.
Maintained records of all lock changes, repairs, installations and removals.
Operated tools and devices to open locks when no key was available.
Completed new installations of components such as locks, handles and closers.
Repaired or installed hardware such as panic buttons and chains.
Inserted new or repaired tumblers into locks to change combinations.
Moved picklocks in cylinders to open door locks without keys.
Disassembled mechanical and electrical locking devices to repair or replace worn tumblers and springs.
Installed new locks, deadbolts and hardware to residential and commercial buildings.
Re-keyed locks in order to change access control for businesses or residences.
Apply knowledge of standards and procedures of locksmith trade and safety requirements of NY state. Read and interpret blueprints, hardware schedules, and specifications for plan reviews for compliance with state requirement.
Education
Certified Professional Maintenance Manager
Association For Facilities Engineering
05-2025
Master of Arts - Art Education
Manhattanville University
2900 Purchase Street,Purchase, NY
05-2012
Bachelor of Science - Sociology
Manhattanville Univerity
2900 Purchase Street, Purchase NY 10557
05-2012
Skills
Plumbing installation
Installed insulation, sheetrock, tape, joint compound, plaster and paint
Installed ceiling fan, ceiling tiles, floor tiles such as ceramic, vinyl, wood and carpets
Installed Windows, walkways, Belgium blocks, flower bed
As General subcontractor, I lead team in flipping and remodeling foreclosure properties
Project problem-solving
Attention to detail and team collaboration
Certification
Certified Professional Maintenance Manager (Association for Facilities Engineering)