Abdoul Diallo
Landover,MD
Summary
Dedicated employee with a strong work ethic and adaptability. Skilled in mastering new skills and working professionally. Excels in customer service, team collaboration, and time management, committed to delivering outstanding and memorable customer experiences.
Overview
3
3
years of professional experience
Work History
Sales Associate
Walmart
Landover, MD
11.2022 - 08.2024
- Greeted and welcomed customers upon entering the facility.
- Provided remarkable customer service.
- Provided expert guidance to customers in product selection, ensuring optimal sizing and styling choices.
- Highlighted product features and benefits tailored to meet customers' specific needs.
- Sold diverse products and instructed customers on their correct use and application.
- Utilized technology tools to help customers locate and choose items efficiently.
- Organized merchandise with appealing displays, boosting sales by 30% in my department.
- Accurately handled transactions, including cash and credit.
- Addressed customer complaints promptly, resolving 95% of issues without needing upper management intervention.
- Cultivated and sustained positive relationships with colleagues and senior management to foster team success.
Summer Internship
Prince George County Public Schools
Woodlawn, MD
07.2021 - 09.2021
- Welcomed visitors and handled incoming calls, offering information, and directing inquiries to the relevant personnel.
- Scheduled appointments for management team members.
- Sorted mail daily for distribution throughout offices.
- Assisted the office staff by coordinating and scheduling meetings and appointments.
- Directed daily office operations and managed inventory of office supplies to ensure smooth and efficient workplace functionality.
Education
High School Diploma -
Bladensburg High School
Bladensburg, MD06-2033
Bachelor of Science - Computer And Information Sciences
Bowie State University
Bowie, MDSkills
- Sales Strategy & Development
- Customer service excellence
- Order & Return Management
- Complaint Resolution
- Team Collaboration & Leadership
- Cash Handling & Accuracy
- Technology Proficiency
- Effective Communication
- Bilingual
- Analytical Skills
Languages
French
Full Professional
English
Full Professional
References
References available upon request.
Timeline
Sales Associate
Walmart
11.2022 - 08.2024
Summer Internship
Prince George County Public Schools
07.2021 - 09.2021
High School Diploma -
Bladensburg High School
Bachelor of Science - Computer And Information Sciences
Bowie State University