Abdoul Gueye
New York,United States
Summary
Analyst with 2 years of experience in finance, research, and data analysis. Seeking to build on experience to drive efficiency and results.
Overview
4
4
years of professional experience
Work History
Operations Analyst
Prudential Financial
Newark, NJ
08.2023 - Current
- Analyzed and documented existing business processes to identify inefficiencies and recommend process improvements.
- Directed daily operations of departments, coordinating interdepartmental project activities.
- Created test cases and scenarios for documentation and root cause analysis of bugs.
- Met with stakeholders and partners to discuss company information and future business opportunities.
- Created and initiated performance goals and benchmarks.
- Supervised day-to-day facility operations in accordance with set policies and guidelines.
- Analyzed data to provide insights into the current operations and identify areas of improvement.
Business Analyst Intern
BNY Mellon
New York, NY
05.2023 - 08.2023
- Worked on case studies for various projects to present to stakeholders and collaborated within an Agile team setup
- Created JIRA stories to define and document business requirements and use cases for software, while collaborating with the product owner and scrum team members to increase the team's productivity
- Contributed to project management and team coordination
- Created data flow diagrams for how trades worked with our apps and how reports of those trades get sent out
- Identified trends from major banks by writing SQL queries for the corporate treasury tech team to analyze the trend and strategize for future actions
- Maintained a weekly check-in call with BlackRock to discuss updates to Aladdin(Black Rock trading platform), ensuring that their updates did not interfere with our trades
- Maintained outstanding communication between stakeholders and developers by meeting and acting as a bridge of communication for what the business side needed from the developer and pain points/updates the developers had to the business side.
Software Engineer Apprentice
BNY Mellon
New York
08.2021 - 12.2021
- Designed an easy to understand layout of a BNY Mellon product owner app, reducing the time it took to complete a task from 20 minutes to 10 minutes, and increasing the number of users by 10%
- Used Python to parse information about various products and find out who the product owner is
- Successfully transferred data from BNY Mellon product owner app to the cloud using AWS, by using the Ruby on Rails framework.
UX Researcher Intern
Morgan Stanley
New York
02.2020 - 06.2020
- Researched and interviewed 60+ users to identify usability issues with a company's website, resulting in an increase in the average customer satisfaction score from 5.5 to 7.5
- Presented demos of various webpages and apps to clients and stakeholders to garner insight on what they liked or didn't like and why
- Analyzed and synthesized the results to understand commonalities and differences between stakeholders and share insights with the design team
- Presented findings to developers, UX designers and other stakeholders, by preparing slides and conducting a presentation, achieving the goal of sharing research findings and ensuring a shared understanding of the research results
- Worked in agile teams to increase efficiency and timeliness of project, by meeting with stakeholders and designers to successfully deliver the product.
Education
Bachelor of Science in Computer Science and Information Security -
The John Jay College
12.2023
Skills
- HTML
- CSS
- Jira
- SQL
- Python
- C
- Adaptable
- Quick Learner
- Intellectually Curious
- Communication
Timeline
Operations Analyst
Prudential Financial
08.2023 - Current
Business Analyst Intern
BNY Mellon
05.2023 - 08.2023
Software Engineer Apprentice
BNY Mellon
08.2021 - 12.2021
UX Researcher Intern
Morgan Stanley
02.2020 - 06.2020
Bachelor of Science in Computer Science and Information Security -
The John Jay College