Abdrahman Abouelnagga
BROOKLYN,NY
Summary
Driven and dynamic professional with a proven track record of enhancing customer satisfaction and exceeding sales targets at NYPIRG. Skilled in computer proficiency and adept at customer complaint resolution, demonstrated through impactful sales strategies and efficient administrative tasks. Excelled in fast-paced environments, significantly contributing to the success and positive atmosphere of Chrunch Fitness Bensonhurst.
Overview
4
4
years of professional experience
1
1
Language
Work History
Gym Receptionist
Chrunch Fitness Bensonhurst
1736 Shore Pkwy, Brooklyn, NY 11214
08.2023 - 12.2023
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
- Directed guests and appointments to fitness consultants to increase membership enrollments.
- Coordinated social media updates showcasing upcoming events and promotions which contributed towards increased online presence.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
Canvaser
NYPIRG
9 Murray St, New York, NY 10007
07.2023 - 08.2023
- Met and exceeded daily and weekly sales targets to contribute to overall business success.
- Built relationships with customers to support ongoing sales and customer retention initiatives.
- Created and Implemented impactful sales strategies to increase product sales with existing customers.
- Gathered information about customer needs and preferences to tailor offerings and improve customer satisfaction.
Distributor Agent
Truconnect
211 W 56th St, New York, NY 10019
06.2022 - 09.2022
- Increased customer satisfaction by providing exceptional service and support to distributors.
- Managed distributor training programs, resulting in enhanced product knowledge and sales skills among team members.
- Distributed products and sold them in public areas.
Cashier
A & M Prospect Park Deli
A & M Prospect Park Deli, Brooklyn NY
06.2021 - 08.2021
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Welcomed customers and helped determine their needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teacher Assistant
John Dewey High School
50 Avenue X, Brooklyn, NY 11223
06.2020 - 08.2020
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Assisted teachers with supervision and care of group of 15 children.
- Supported student learning objectives through personalized and small group assistance.
Education
Bachelor of Science - Biological Sciences
SUNY At Buffalo
Buffalo, NY 05.2001 -
High School Diploma -
John Dewey High School
Brooklyn, NY 05.2001 -
Skills
- Administrative tasks
- Health and safety awareness
- File Management
- Computer Proficiency
- Basic Math
- Customer Complaint Resolution
Timeline
Gym Receptionist
Chrunch Fitness Bensonhurst
08.2023 - 12.2023
Canvaser
NYPIRG
07.2023 - 08.2023
Distributor Agent
Truconnect
06.2022 - 09.2022
Cashier
A & M Prospect Park Deli
06.2021 - 08.2021
Teacher Assistant
John Dewey High School
06.2020 - 08.2020
Bachelor of Science - Biological Sciences
SUNY At Buffalo
05.2001 -
High School Diploma -
John Dewey High School
05.2001 -
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