Abdriel Ventura

Multitasking: Effective at handling multiple tasks simultaneously, ensuring efficient and organized workflow.

• Repair Order Review: Skilled in reviewing repair orders for proper completion, accuracy, and legibility, ensuring adherence to policies and procedures.
• Error Resolution: Capable of identifying and returning improperly completed repair orders for correction, ensuring all documents are accurate and complete.
• Administrative Data Entry: Proficient in determining and entering labor operation codes, failure codes, parts stamps, and other necessary administrative data onto repair orders.
• Technician Communication: Experienced in interpreting and translating Technician comments into appropriate damage and operation codes.
• Technician Flagging: Competent in flagging Technicians for hours earned on operations, adhering to manufacturer policies and procedures.
• Financial Transactions: Efficient in issuing receipts, refunds, credits, and handling change for customers accurately.
• Warranty Administration: Skilled in working with the Warranty Administrator to check repair orders against service history to prevent duplicate claims and ensure correct Technician payments.
• Warranty Support: Capable of assisting Service Advisors with the closure of open warranty repair orders.
• Experience with CDK: Possess 2 years of experience using CDK software, demonstrating familiarity with dealership management systems.

• Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
• Expedited order processing time through effective organization and prioritization of tasks.
• Reduced shipping errors by meticulously verifying package contents and ensuring accurate labeling.
• Ensured safe working conditions by adhering to company policies and promptly addressing potential hazards.
• Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.

• Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
• Pleasantly greeted customers and provided prompt and courteous service.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Communicated with customers and staff politely and professionally to uphold store standards.
• Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
• Contributed to increased sales performance by stocking shelves in a visually appealing manner.

• Kept workplace clean and organized in line with restaurant policies.
• Collaborated with team members to maintain a smooth workflow during busy hours.
• Prioritized excellent communication skills to understand customer preferences accurately while minimizing errors in orders.
• Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
• Trained new employees on company policies and procedures, contributing to overall team performance and growth.