Dynamic Sales and Marketing Officer with a proven track record at Ethiopian Airlines, adept in leveraging data-driven decision-making and CRM management to drive sales growth. Skilled in crafting compelling sales presentations and executing effective social media marketing strategies. Demonstrates exceptional communication skills and a commitment to achieving over 30% increase in customer engagement. Creates and implements successful sales and marketing strategies regardless of scale and budget. Excels at maximizing profits within limited budgets. Performs market research, develops strategic reports and organizes and promotes successful marketing campaigns. Aggressively pursues new sales leads resulting in high sales close rate. Understands importance of working with customers and other executives, as well as keeping staff informed and motivated.