ABDUL BASIT
Abu Dhabi
Summary
Aspiring team contributor in people-centric organizations, leveraging supervisory and customer service expertise to drive corporate success in challenging environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Hospital Manager
LLH Hospital Musaffah
Abu Dhabi
02.2024 - Current
- Coordinated patient care and managed staff to ensure seamless daily operations.
- Managed staff and coordinated patient care, ensuring compliance with healthcare standards.
- Oversaw daily operations, ensuring staff management and patient coordination aligned with healthcare compliance.
- Ensured compliance with healthcare regulations and standards.
- Maintained adherence to health care policies and procedures.
- Monitored and enforced compliance with health care laws and guidelines.
- Elevated patient satisfaction levels by optimizing hospital operations and prioritizing patient needs.
Sales Representative
Masafi Co LLC
Dubai
05.2022 - 11.2023
- Achieved sales targets by effectively promoting products and building strong customer relationships.
- Enhanced customer satisfaction through personalized service and strategic product recommendations.
- Drove revenue growth by identifying new sales opportunities and implementing successful sales strategies.
- Met and exceeded sales goals, driving increased revenue and customer satisfaction.
- Achieved sales targets by adhering to company guidelines and strategies.
Senior Front Office Executive
LLH HOSPITAL
Musaffah
01.2020 - 03.2022
- Company Overview: JCI Accredited
- Answer incoming calls and provide necessary support.
- Schedule and confirm patient appointments.
- Keep appointments on schedule by notifying providers of patient arrivals.
- Register new patients and update records as needed.
- Verify insurance information and collect co-payments.
- Expert in using SAFE Software.
- Handle OP (Outpatient) and IP (Inpatient) emergency billing.
- Assist in filing and organizing patient records.
- Handle patient queries to ensure high standards of satisfaction.
- Knowledge of the healthcare industry and medical terminology
- JCI Accredited
Medical Billing (Insurance & Non-Insurance OP & IP)
LLH HOSPITAL
Musaffah
01.2017 - 01.2020
- Company Overview: JCI Accredited
- Currently working in LLH Hospital, one of the fast growing and JCI Accredited Hospital in Abu Dhabi, Experience in the hospital scenario and dealing with different type of insurance cards and policies. Well experienced in dealing with different type of patients, worked in various departments such as Corporate, Laboratory, Radiology, Emergency and all other OP and IP Departments.
- Answer multi-line phones and either direct the caller to the appropriate party or handle the caller's needs yourself.
- Greet patients upon arrival, sign them in and obtain insurance information and any other necessary data.
- Provide patients with intake and new patient forms as well as copies of our office policies and legally required documents.
- Call patients to remind them of upcoming appointments and to help them schedule testing for off-site services.
- Schedule appointments for new and recurring patients based on Physician and PA/NP available.
- Provide patients with support and guidance as needed.
- Maintain hard copy patient records as well as the files stored in our HER.
- Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
- JCI Accredited
Education
Bachelor - Computer Science and Information Technology
FARABI DEGREE COLLEGE
Peshawar, Pakistan01.2014
Certificate -
Osha Academy
Peshawar01.2014
Certificate - ACCOUNTING SOFTWARE
HARIS INSTITUTE
Peshawar06.2013
Certificate -
Certificate of Information Technology (CIT)
Peshawar06.2013
Skills
- Organizational skills
- Patient coordination
- Healthcare compliance
- Staff management
- Regulatory compliance
- Healthcare policies
- Data management
- Medical billing
- Quality assurance
- Customer service
- Conflict resolution
- Problem solving
- Performance evaluation
- Financial analysis
- Patient care coordination
- Operations management
- Quality improvement
- Multitasking
- Time management
- Self-motivated
- Ability to work under pressure
- Sense of humor
- Willingness to learn
- Analytical skills
- PC Operations
- MS Office
- Database software
- Networking
- Web Designing
- Knowledgeable in Accounting
- Peach Tree
- Tally
- Quick Book
- E-Commerce
Certification
- HARIS INSTITUTE ACCOUNTING SOFTWARE, 04/01/13 - 06/30/13
- CERTIFICATE OF INFORMATION TECHNOLOGY (CIT), 01/01/13 - 06/30/13
- OSHA CERTIFICATE, 01/01/14
References
Available upon request
Languages
- English
- Arabic
- Urdu
- Hindi
Personal Information
- Passport Number: AJ3879031
- Date of Birth: 05/27/93
- Nationality: Pakistani
- Marital Status: Single
Timeline
Hospital Manager
LLH Hospital Musaffah
02.2024 - Current
Sales Representative
Masafi Co LLC
05.2022 - 11.2023
Senior Front Office Executive
LLH HOSPITAL
01.2020 - 03.2022
Medical Billing (Insurance & Non-Insurance OP & IP)
LLH HOSPITAL
01.2017 - 01.2020
Bachelor - Computer Science and Information Technology
FARABI DEGREE COLLEGE
Certificate -
Osha Academy
Certificate - ACCOUNTING SOFTWARE
HARIS INSTITUTE
Certificate -
Certificate of Information Technology (CIT)
Similar Profiles
Lakshmi SureshLakshmi Suresh
Registered Nurse at LLH HOSPITAL, MUSAFFAH, ABUDHABI, UAERegistered Nurse at LLH HOSPITAL, MUSAFFAH, ABUDHABI, UAE
ALEXIS AMPAROALEXIS AMPARO
Medical Receptionist at LLH Hospital al MusaffahMedical Receptionist at LLH Hospital al Musaffah
MUBARIS HADEEFMUBARIS HADEEF
HR EXECUTIVE at LLH HOSPITAL AL MUSAFFAHHR EXECUTIVE at LLH HOSPITAL AL MUSAFFAH
Noof AlbaidhaniNoof Albaidhani
Hospitality Officer /Patient Experience Department at Corniche HospitalHospitality Officer /Patient Experience Department at Corniche Hospital
Saif AlkaabiSaif Alkaabi
Project Manager at Abu Dhabi Executive OfficeProject Manager at Abu Dhabi Executive Office