Abdul-Malik Fuller

• Secured vehicle to tow truck and checked all attachments for safe operation.
• Maintained telephone and radio contact with supervisor to receive delivery instructions.
• Fastened chains, straps, covers and binders to secure load during transit.
• Recovered vehicles, completed private tows and managed involuntary pick-ups on behalf of business and law enforcement professionals.

• Managed contracts for all properties • Worked with and communicated with property Managers regarding service, contracts and any issues that may have arisen.

• Drove bus to safely transport passengers over scheduled routes and authorized stops within and around Atlanta Airport.
• Fueled and performed pre-trip and post-trip inspections to support safe operating condition of vehicle.
• Assisted passengers to foster safe loading and unloading from buses during normal transport and emergency situations.
• Advised passengers of appropriate behavior to reinforce posted rules and maintain passenger safety.

• Provided passenger assistance, collected fares and offered schedule and route information.
• Operated with safety and skill to avoid accidents and delays.
• Transported customers to and from Location.
• Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.

• Directed dispatching, routing and tracking of Number fleet vehicles.
• Maintained updated and detailed records of calls in physical and electronic database.
• Closely monitored dispatch board to triage and prioritize over Number daily calls.
• Planned, organized and managed work of subordinate staff to accomplish consistent work within organizational standards.
• Directed investigations to verify and resolve customer or shipper complaints.
• Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
• Received new orders, prepared documentation and assigned personnel.
• Facilitated communications between customers and field personnel to answer questions or resolve concerns.
• Responded to over 50 daily caller requests with information about assistance and timeframes.