- Operated diagnostic equipment to troubleshoot technical issues and ensure optimal performance.
- Conducted routine maintenance on devices, enhancing reliability and extending lifespan.
- Collaborated with team members to implement process improvements, increasing overall efficiency.
- Assisted in training new technicians on equipment handling and safety protocols.
- Streamlined repair processes, reducing turnaround time for client services significantly.
- Provided technical support to customers, resolving inquiries and enhancing satisfaction levels.
- Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
- Trained new technicians on standard operating procedures, ensuring consistency across the team.
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Increased customer satisfaction with prompt and knowledgeable support for various technical issues.
- Conducted root cause analyses for recurring technical issues, minimizing future disruptions.
Completed preventive maintenance on machines to enhance production and maintain quality.