Abdul Rahimi
Houston,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
10
10
years of professional experience
5
5
years of post-secondary education
Work History
AFGHANISTAN
FOOSHANJ HIGH SCHOOL
- Strengthened communication skills through regular interactions with others.
- Teaching the students basics of computer
- (Microsoft Window and MS Office)
- Introducing parts of computer hardware
- Assembling and dissembling computer hardware (setting up and installing)
- Training, coaching, and developing students English language proficiency.
Farsi/Dari Interpreter
LanguageLine Solutions
Monterey, CA
07.2019 - Current
- Providing excellent customer service experience to clients
- Providing interpretation over the phone
- Taking, handling, and interpreting various calls (USCIS, CBP, Court, Insurance)
- Farsi/Dari OPI/VRI interpreter
Farsi/DariInterpreter
Certified Languages International Inc.
Macadam, Portland, OR
07.2018 - Current
- Providing excellent customer service experience to clients
- Providing interpretation over the phone
- Providing video interpretation
- Taking, handling, and interpreting various calls (911, Medical, Legal, Finance, Court,
- Insurance etc.)
OPI/VRI
CyraCom International
Houston, TX
01.2018 - 11.2021
- Providing excellent costumer service experience to clients
- Providing interpretation over the phone
- Providing video interpretation
- Taking, handling, and interpreting various calls (911, Medical, Legal, Finance, Court, Installing and configuration modems, routers, switches, cable boxes (DVR, HD
- Receiver), and VIOP
- Installing RJ6, RJ11, Cat 5, and 5e cables in the premises
- Troubleshooting network connectivity
- Cable management
- Staffs education
Sorter Machine Operator
Fiserv LLC
Stafford, TX
10.2016 - 03.2018
- Running and operating a mail sorter machine.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Fixing or escalating technical hardware malfunction to higher level technician.
- Printing and addressing mails.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Inspecting and insuring quality output
- Leading a team of 3 associates in assembling and boxing the printed mails.
- Operated machining equipment safely with team of operators.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Adjusted machines to increase productivity for runs.
- Investigated processing errors and malfunctions, resolving issues with minor machine repairs.
IT Support Specialist
DACAAR
08.2013 - 07.2017
- Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
- Wrote and reviewed tickets to request maintenance to various types of equipment.
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
- Used ticketing systems to manage and process support actions and requests.
- Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
- Created help desk tickets, troubleshot and resolved desktop issues.
- Updated software to safeguard against security flaws.
- Assigned system permissions and set up computers to assist with onboarding new employees
- Managed backup and recovery of data assets to safeguard system availability.
IT lead and computer instructor
Fooshanj Institute of Pedagogy
02.2015 - 08.2016
- Set up computers and networking systems and delivered step-by-step instructions on basic use.
- Setting up, troubleshooting, and organizing the network equipments and workstations.
- Teaching computer hardware and software and helping students in building a PC from scratch.
- Planned and implemented curriculum to teach up-to-date technology to 100 students.
- Worked with School organization to implement computer literacy program and technology use into day-to-day instruction.
- Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.
COMPUTER INSTRUCTOR
ENGLISH LANGUAGE
07.2013 - 08.2016
- Set up computers and networking systems and delivered step-by-step instructions on basic use.
- Attended professional development technology courses to increase knowledge base and learn new information.
- Facilitated computer lab of 20 people from beginner to intermediate computer use and designed appropriate and specialized lesson plans.
- Designed classes on Windows operating system for beginner students.
- Invigilated and graded projects, quizzes and examinations.
- Planned and implemented curriculum to teach up-to-date technology to 100 students.
- Communicated with students to discuss progress and need for tutoring and extra assistance.
- Created clear, engaging lessons to draw interest and develop students' to program in MS Office.
INTERPRETER/TRANSLATOR
Mission Essential Personnel, LLC
Linthicum Heights, MD
04.2013 - 07.2013
- Providing interpretation and translation services for US marines while training and mentoring Afghan National Security forces and commandos.
- Coordinating and facilitating meetings between triable leaders, Afghan government officials, and US Army
- Reviewed, edited and proofread translated documents for accuracy.
- Translated website content from other languages to English.
- Providing verbal and written translation of security plans, significant activities in the area, and intelligence reports between US forces and Afghan forces
- Assisting US marines with Providing Computer training, signal classes, GPS classes, reconnaissance classes, radio communication classes and map reading to Afghan commandos.
Education
No Degree - Afghanistan
Herat University
Afghanistan 05.2015 - 05.2016
Associate of Applied Science - Cisco
Houston Community College
Houston, TX 06.2022 - Current
Bachelor of Arts For Teaching - American And English Literature
Herat University
Afghanistan 01.2008 - 05.2011
Skills
Problem-Solving
Teamwork and Collaboration
Organization and Time Management
Attention to Detail
Good Telephone Etiquette
MS Office
Critical Thinking
Self-Motivated
Flexible and Adaptable
Maintenance and Repair
Training and Development
Excellent Communication
Active Listening
Cultural Awareness
Timeline
Associate of Applied Science - Cisco
Houston Community College
06.2022 - Current
Farsi/Dari Interpreter
LanguageLine Solutions
07.2019 - Current
Farsi/DariInterpreter
Certified Languages International Inc.
07.2018 - Current
OPI/VRI
CyraCom International
01.2018 - 11.2021
Sorter Machine Operator
Fiserv LLC
10.2016 - 03.2018
No Degree - Afghanistan
Herat University
05.2015 - 05.2016
IT lead and computer instructor
Fooshanj Institute of Pedagogy
02.2015 - 08.2016
IT Support Specialist
DACAAR
08.2013 - 07.2017
COMPUTER INSTRUCTOR
ENGLISH LANGUAGE
07.2013 - 08.2016
INTERPRETER/TRANSLATOR
Mission Essential Personnel, LLC
04.2013 - 07.2013
Bachelor of Arts For Teaching - American And English Literature
Herat University
01.2008 - 05.2011
AFGHANISTAN
FOOSHANJ HIGH SCHOOL