Summary
Overview
Work History
Education
Skills
Timeline
Generic

Abdul Rahimi

Houston,TX

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

10
10
years of professional experience
5
5
years of post-secondary education

Work History

AFGHANISTAN

FOOSHANJ HIGH SCHOOL
  • Strengthened communication skills through regular interactions with others.
  • Teaching the students basics of computer
  • (Microsoft Window and MS Office)
  • Introducing parts of computer hardware
  • Assembling and dissembling computer hardware (setting up and installing)
  • Training, coaching, and developing students English language proficiency.

Farsi/Dari Interpreter

LanguageLine Solutions
Monterey, CA
07.2019 - Current
  • Providing excellent customer service experience to clients
  • Providing interpretation over the phone
  • Taking, handling, and interpreting various calls (USCIS, CBP, Court, Insurance)
  • Farsi/Dari OPI/VRI interpreter

Farsi/DariInterpreter

Certified Languages International Inc.
Macadam, Portland, OR
07.2018 - Current
  • Providing excellent customer service experience to clients
  • Providing interpretation over the phone
  • Providing video interpretation
  • Taking, handling, and interpreting various calls (911, Medical, Legal, Finance, Court,
  • Insurance etc.)

OPI/VRI

CyraCom International
Houston, TX
01.2018 - 11.2021
  • Providing excellent costumer service experience to clients
  • Providing interpretation over the phone
  • Providing video interpretation
  • Taking, handling, and interpreting various calls (911, Medical, Legal, Finance, Court, Installing and configuration modems, routers, switches, cable boxes (DVR, HD
  • Receiver), and VIOP
  • Installing RJ6, RJ11, Cat 5, and 5e cables in the premises
  • Troubleshooting network connectivity
  • Cable management
  • Staffs education

Sorter Machine Operator

Fiserv LLC
Stafford, TX
10.2016 - 03.2018
  • Running and operating a mail sorter machine.
  • Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
  • Fixing or escalating technical hardware malfunction to higher level technician.
  • Printing and addressing mails.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Inspecting and insuring quality output
  • Leading a team of 3 associates in assembling and boxing the printed mails.
  • Operated machining equipment safely with team of operators.
  • Updated daily production logs and informed management of production incidents or non-conformance issues.
  • Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
  • Operated multiple machines simultaneously to meet production requirements.
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Adjusted machines to increase productivity for runs.
  • Investigated processing errors and malfunctions, resolving issues with minor machine repairs.

IT Support Specialist

DACAAR
08.2013 - 07.2017
  • Loaded software, granted permissions, and configured hardware for new employees as part of onboarding process.
  • Wrote and reviewed tickets to request maintenance to various types of equipment.
  • Provided Tier 1 IT support to non-technical internal users through desk side support services.
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Used ticketing systems to manage and process support actions and requests.
  • Resolved escalated issues by serving as subject matter expert on wide-ranging issues.
  • Created help desk tickets, troubleshot and resolved desktop issues.
  • Updated software to safeguard against security flaws.
  • Assigned system permissions and set up computers to assist with onboarding new employees
  • Managed backup and recovery of data assets to safeguard system availability.

IT lead and computer instructor

Fooshanj Institute of Pedagogy
02.2015 - 08.2016


  • Set up computers and networking systems and delivered step-by-step instructions on basic use.
  • Setting up, troubleshooting, and organizing the network equipments and workstations.
  • Teaching computer hardware and software and helping students in building a PC from scratch.
  • Planned and implemented curriculum to teach up-to-date technology to 100 students.
  • Worked with School organization to implement computer literacy program and technology use into day-to-day instruction.
  • Delivered engaging curriculum through diverse methods of classroom instruction, computer lab activities and online learning systems.

COMPUTER INSTRUCTOR

ENGLISH LANGUAGE
07.2013 - 08.2016
  • Set up computers and networking systems and delivered step-by-step instructions on basic use.
  • Attended professional development technology courses to increase knowledge base and learn new information.
  • Facilitated computer lab of 20 people from beginner to intermediate computer use and designed appropriate and specialized lesson plans.
  • Designed classes on Windows operating system for beginner students.
  • Invigilated and graded projects, quizzes and examinations.
  • Planned and implemented curriculum to teach up-to-date technology to 100 students.
  • Communicated with students to discuss progress and need for tutoring and extra assistance.
  • Created clear, engaging lessons to draw interest and develop students' to program in MS Office.

INTERPRETER/TRANSLATOR

Mission Essential Personnel, LLC
Linthicum Heights, MD
04.2013 - 07.2013
  • Providing interpretation and translation services for US marines while training and mentoring Afghan National Security forces and commandos.
  • Coordinating and facilitating meetings between triable leaders, Afghan government officials, and US Army
  • Reviewed, edited and proofread translated documents for accuracy.
  • Translated website content from other languages to English.
  • Providing verbal and written translation of security plans, significant activities in the area, and intelligence reports between US forces and Afghan forces
  • Assisting US marines with Providing Computer training, signal classes, GPS classes, reconnaissance classes, radio communication classes and map reading to Afghan commandos.

Education

No Degree - Afghanistan

Herat University
Afghanistan
05.2015 - 05.2016

Associate of Applied Science - Cisco

Houston Community College
Houston, TX
06.2022 - Current

Bachelor of Arts For Teaching - American And English Literature

Herat University
Afghanistan
01.2008 - 05.2011

Skills

    Problem-Solving

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Timeline

Associate of Applied Science - Cisco

Houston Community College
06.2022 - Current

Farsi/Dari Interpreter

LanguageLine Solutions
07.2019 - Current

Farsi/DariInterpreter

Certified Languages International Inc.
07.2018 - Current

OPI/VRI

CyraCom International
01.2018 - 11.2021

Sorter Machine Operator

Fiserv LLC
10.2016 - 03.2018

No Degree - Afghanistan

Herat University
05.2015 - 05.2016

IT lead and computer instructor

Fooshanj Institute of Pedagogy
02.2015 - 08.2016

IT Support Specialist

DACAAR
08.2013 - 07.2017

COMPUTER INSTRUCTOR

ENGLISH LANGUAGE
07.2013 - 08.2016

INTERPRETER/TRANSLATOR

Mission Essential Personnel, LLC
04.2013 - 07.2013

Bachelor of Arts For Teaching - American And English Literature

Herat University
01.2008 - 05.2011

AFGHANISTAN

FOOSHANJ HIGH SCHOOL

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