Abdul Rahman
Hyderabad,Telangana
Summary
Seeking an opportunity to utilize my technical skills and abilities in the field of information technology, software development, or cloud engineering. Eager to contribute to the success of a growth-oriented organization
Overview
1
1
year of professional experience
Work History
Inside Sales Intern
Turito Pvt Ltd
07.2023 - Current
- Pitched products to customers
- Resolved customer issues and provided solutions
- Managed order payments and deliveries
Customer Support Executive
Adroit Neotech Solutions Pvt Ltd
01.2023 - Current
- Resolved international customer complaints and issues via voice calls
- Managed customer payments and deliveries
- Provided excellent customer service
Education
Post Graduate Certification - Software Engineering with Specialization in Cloud Native Technologies
Upgrad
01.2022
Bachelor's of Technology - Electrical & Electronics Engineering
Jawaharlal Nehru Technological University Hyderabad
01.2021
Skills
- Programming languages: Java
- Cloud computing: AWS, Docker, Kubernetes
- IT Service Management: ServiceNow, ITSM
- OS: Windows 10/11
- Office Productivity Tools: Microsoft Office 365
- Excellent communication and interpersonal abilities
- Confident problem-solver
- Dedicated to continuous learning and professional growth
- Team Player
Projects
Flight Reservation Booking System Application
- Java object oriented application for flight ticket booking
- Tracked tickets, flights, and passengers through OOD/OOP concepts
Timeline
Inside Sales Intern
Turito Pvt Ltd
07.2023 - Current
Customer Support Executive
Adroit Neotech Solutions Pvt Ltd
01.2023 - Current
Post Graduate Certification - Software Engineering with Specialization in Cloud Native Technologies
Upgrad
Bachelor's of Technology - Electrical & Electronics Engineering
Jawaharlal Nehru Technological University Hyderabad