ABDUL RASHEED.
Doha,Qatar
Summary
Enthusiastic, Self-motivated professional with stability, know-how to maintain organizational goals & vision, ability to handle details, analyze, and solve challenges. Experience more than 11 years in education, accounting, coordination, administration, Data and Information management includes exclusive 5 years in health care field. Compassionate Patient Access Representative well-versed in performing diverse administrative functions for patient care with high degree of diplomacy and problem-solving acumen. Positive and upbeat team player with good communication and time management abilities. Demonstrated extreme attention to detail with accuracy of medical records. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Access associate
Sidra Medicine Qatar
07.2020 - Current
- Performs accurate & complex registrations in ambulatory locations, with a goal of exceeding service department expectations
- Completes complex work queues and quality data corrections assigned by management so that Revenue Cycle operations are not delayed
- Consistently performs Patient Identification practices through the performance of accurate medical record selection
- Reports duplicate medical record numbers to management for further investigation to support patient safety goals
- Reviews and validates printed wristbands with each patient and performs biometric validation
- Completes insurance eligibility successfully which may require direct contact with the insurance company to support successful financial revenue results
- Accurately scans Patient Identification cards, Insurance Cards, Vaccine Records, and New-born Birth Certificates into the medical record to support patient safety goals and successful financial revenues results
- Ensures insurance information is updated and accurate for each visit
- Performs Consistent and methodical implementation of the biometric system in Patient Identification practices which supports patient safety goals
- Thoroughly explains all registration documents and captures patient signatures
- Correctly notates forms in instances where the patient signature is unobtainable
- Notates when parental consent is obtained over the telephone
- Utilizes the department in patient communications and interactions; in all telephone, email and/or during face-to-face patient encounters
- Accurately books multiple and complex appointments for patients in accordance with hospital requirements
- Upon booking each appointment, a pre-registration is required so that finance, nurses and clinicians may complete workflow components prior to the patient’s next visit
- Thorough and correct entry of data and patient information which supports patient safety goals
- Performs complete and methodical pre-registrations
- Assists with change fund detail and daily deposits
- Systematically processes in patient cash collections and issues a receipt
- Timely notification to Patient Access management of any collection / deposit issues at the end of shift
- Performs Medical Necessity and collects patient due as required supporting successful revenue results
- Escalates all medical necessity issues to the appropriate clinical delegate
- Leads in consistently performing Patient Identification practices, including the application of patient wristbands.
Sales Executive cum Accountant
Fantastic Novelty
Doha
06.2017 - 06.2018
- Conduct market research to identify selling possibilities and evaluate customer needs
- Actively seek out new sales opportunities through cold calling, networking and social media
- Set up meetings with potential clients and listen to their wishes and concerns
- Prepare and deliver appropriate presentations on products and services
- Create frequent reviews and reports with sales and financial data
- Ensure the availability of stock for sales and demonstrations
- Participate on behalf of the company in exhibitions or conferences
- Negotiate/close deals and handle complaints or objections
- Collaborate with team members to achieve better results
- Gather feedback from customers or prospects and share with internal teams
- Provides financial information to management by researching and analyzing accounting data, preparing reports
- Prepares asset, liability, and capital account entries by compiling and analyzing account information
- Documents financial transactions by entering account information
- Recommends financial actions by analyzing accounting options
- Summarizes current financial status by collecting information, preparing balance sheet, profit and loss statement, and other reports
- Substantiates financial transactions by auditing documents.
Lecturer
Mahathma College
01.2015 - 04.2017
- Coordination of Lecture, seminars and tutorials
- Design, preparation and development of courses and study materials
- Develop and applying new teaching methods to reflect changes in research
- Rate student coursework
- Set up and mark the exams
- Supervise students’ research, including recent student projects, master’s or doctoral degree
- Carry out departmental administrative tasks such as student receptions, induction programs and involvement in committees and boards
- Contribute to the organization of professional conferences and seminars in your field
- Establish cooperative relations with other institutions, as well as with industry, business and public organizations
- Involve in staff training activities.
Customer Service Rep
Tech City
09.2011 - 12.2014
- Providing support and advice to the customers as per company regulation
- Providing quality services and support in a variety of areas by giving best hospitality service to the customers
- Investigating and solving the customer’s problems
- Assisting with operations with better ideas and the possible improvements towards the customers
- Strategic Planning.
Education
Master of commerce -
01.2011
GPA: 8.7
Bachelor of commerce -
01.2009
Skills
- Computer proficiency
- Leadership experience
- Communication skills
- Organizational know-how
- People skills
- Collaboration talent
- Problem-solving abilities
- Relevant technical skills
- Project planning
- Budget management
- Scheduling Diagnostic Procedures
- Appointment Scheduling
- Patient Registration
- Information Collection
- Insurance Company Knowledgeable
- Insurance Verification
- Quality Assurance
- Verbal and Written Communication
- Financial Procedures Adherence
- Problem-Solving
- Registration and Admissions
- Eligibility Determination
- Flexible Schedule
- Call Screening
- Registration Management
- Multitasking and Organization
- HIPAA Compliance
- Team Collaboration
- Relationship Building
- Team Leadership
- Money Handling
- Fee Collection
- Medical Terminology
- Referral Coordination
- Phone and Email Etiquette
- Regulatory Compliance
- Insurance Billing
- Process Improvement
- Customer Service
- System Updating
Languages
Malayalam
First Language
English
Advanced
C1
Hindi
Advanced
C1
Arabic
Intermediate
B1
Tamil
Intermediate
B1
Softwares
- Oracle
- Q- System
- Share Point
- SAP Success factor
- Lawson
- Amion
- Citrix Cerner
- Microsoft Office
- Tally ERP, Peachtree, Quick Book
Certification
- Advanced Diploma in Indian and Foreign Accounting (ADCPA)
Timeline
Patient Access associate - Sidra Medicine Qatar
07.2020 - Current
Sales Executive cum Accountant - Fantastic Novelty
06.2017 - 06.2018
Lecturer - Mahathma College
01.2015 - 04.2017
Customer Service Rep - Tech City
09.2011 - 12.2014
Annamalai University - Master of commerce,
Kerala University - Bachelor of commerce,