ABDUL RAZAQ WAZIRI
Lynnwood,WA
Summary
Personable and dedicated customer service representative with extensive experience in the retail industry. Solid team player with upbeat, positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Material Handler Contractor
Bristol Myers Squibb
03.2024 - Current
- Receive inventory to the appropriate locations as par GMP standards and specifications.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Performed cycle counts and inventory control to accurately track product levels.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
- Supported production goals, ensuring that all necessary materials were available when needed on the manufacturing floor.
- Ensured accurate record-keeping through diligent documentation of all material transactions and movements within the warehouse.
- Adhered to strict quality control measures, inspecting inbound shipments for accuracy and condition upon arrival.
Service Representative
Columbia Athletic Club
05.2021 - Current
- Preparing club amenities and providing expert services for all of our members' daily needs
- Giving safe guidelines and organizing upcoming events such as USTA tournaments
- Holding team members accountable through daily tasks and providing the right information to help everyone excel at their position
Delivery Driver
Federal Express
05.2022 - 03.2024
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Filled out load paperwork and DOT-mandated log books.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Assistant Manager/Visual Merchandiser
Soccer West Soccer Club
02.2018 - 03.2020
- Provided leadership and direction for employees, supervising activities to drive productivity and efficiency
- Coached and mentored employees by delivering training, guidance and performance monitoring
- Maintained positive work ethic and commitment to providing excellent service to improve operations efficiency and customer satisfaction
- Enhanced sales by implementing visual merchandising strategy and promotional improvements
Visual Merchandiser
Nike
08.2015 - 01.2018
- Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy
- Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness
- Followed prepared sketches and planogram to arrange consistent shelves, racks and promoting proper product presentation relative to the addendum
Education
Bachelor of Arts - Advertising & Graphic Design
Columbus College of Art And Design
Columbus, OHSkills
- Customer service
- Product organization
- Cross-functional collaboration
- Warehouse operations
- Inventory management
Certification
CPR Certified
Accomplishments
- Awarded by American Advertising Federation 2014 student silver Addy award for elements of advertising and collateral material.
- Nike quarterly MVP for promoting youth activities in Seattle inner city Youth Athlete Summit 2015 and women empowerment at San Francisco Women Marathon.
Phone
cell, 216-544-6399
Languages
Swahili
Native or Bilingual
Timeline
Material Handler Contractor
Bristol Myers Squibb
03.2024 - Current
Delivery Driver
Federal Express
05.2022 - 03.2024
Service Representative
Columbia Athletic Club
05.2021 - Current
Assistant Manager/Visual Merchandiser
Soccer West Soccer Club
02.2018 - 03.2020
Visual Merchandiser
Nike
08.2015 - 01.2018
CPR Certified
Bachelor of Arts - Advertising & Graphic Design
Columbus College of Art And Design
Similar Profiles
EVELYN M. GUEVARAEVELYN M. GUEVARA
Manager, Internal QA Drug Product (Parenteral), PDQ at Bristol Myers SquibbManager, Internal QA Drug Product (Parenteral), PDQ at Bristol Myers Squibb
STEPHANIE LANESTEPHANIE LANE
ADMINISTRATIVE ASSISTANT/EXECUTIVE ASSOCIATE at BRISTOL MYERS SQUIBBADMINISTRATIVE ASSISTANT/EXECUTIVE ASSOCIATE at BRISTOL MYERS SQUIBB
Jacalyn Vander PloegJacalyn Vander Ploeg
Senior Director, Change Management Strategic Capabilities at Bristol Myers SquibbSenior Director, Change Management Strategic Capabilities at Bristol Myers Squibb