Abdul Saif
Skokie,IL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams.
Overview
6
6
years of professional experience
Work History
Owner of SoftWarehouse
Trade Clouds, Inc
06.2020 - Current
- Run a small software house a long with 18 employees (overseas) by supervising daily tasks.
- Supported company goals through careful reinvestment of profits.
- Motivated employees to consistently improve performance through company wide incentive plans.
- Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
- Improved records management systems for leases and contracts to boost renewals timeliness.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Optimized team hiring, training and performance.
- Founded and managed Software House business, growing revenue to $350,000 sales in first year.
Cashier
Jewel Osco
12.2019 - 07.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Supervisor
Sahara Elderly Care
03.2019 - 12.2019
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
- Worked with management team to implement proper division of responsibilities.
- Set overall vision and provided team leadership.
- Laid off from this job due to Covid-19
Restaurant Manager
Kababjees Inc
03.2017 - 03.2019
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Carefully interviewed, selected, trained and supervised staff.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
Education
Associate of Science -
Oakton Community College
Skokie, IL07.2019
High School Diploma -
Niles North High School
Skokie, IL03.2017
Skills
- Leadership and People Development
- Change and Growth Management
- Board Oversight
- Executive Leadership
- Employee Motivation and Performance
- Annual Planning
- Effective Communicator and Public Speaker
- Strategic Planning
- Operational Analysis
- Marketing Tactics
Timeline
Owner of SoftWarehouse
Trade Clouds, Inc
06.2020 - Current
Cashier
Jewel Osco
12.2019 - 07.2020
Supervisor
Sahara Elderly Care
03.2019 - 12.2019
Restaurant Manager
Kababjees Inc
03.2017 - 03.2019
Associate of Science -
Oakton Community College
High School Diploma -
Niles North High School
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