Abdul Wahab
Brooklyn,NY
Summary
Dynamic professional with a proven track record in customer engagement and relationship building, demonstrated at Carvel Ice Cream Store. Skilled in sales presentations and customer service, I excel in boosting sales and enhancing customer satisfaction. Expert in managing projects with a focus on quality and efficiency, leading to increased client loyalty and repeat business. Highly experienced [Job Title] known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
2
2
years of professional experience
Work History
Salesperson
Carvel Ice Cream Store
05.2022 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Developed relationships with clients for increased loyalty and repeat business.
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Collaborated with team members to reach collective sales goals, fostering a supportive work environment.
- Coached new hires on sales techniques, contributing to their development as successful team members.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Construction Manager
AH Construction
04.2023 - 06.2024
- Supervised team of 8 construction workers to maintain productivity and quality of work.
- Increased client satisfaction by consistently delivering high-quality workmanship and addressing concerns promptly.
- Prepared and managed project budgets to accurately track costs and expenses.
- Kept sites compliant with OSHA, state, and local regulations to prevent unnecessary risks.
- Oversaw successful completion of multiple projects simultaneously, prioritizing tasks based on urgency and importance.
- Identified and resolved construction issues promptly to prevent delays.
- Monitored daily progress on-site to maintain a clear understanding of challenges faced by the team members or any required adjustments in plans or schedules.
Catering Server
Victoria Staffing
05.2023 - 06.2023
- Assisted in event setup and teardown, ensuring a smooth transition between functions.
- Presented food and beverages on buffet tables and drink stations in line with formality and specifications of each event.
- Enhanced guest experience by providing exceptional service during catered events.
Education
Bachelor of Construction Management - Civil Engineering
New York City College of Technology of The City University of New York
Brooklyn, NY06.2026
Skills
- Customer care
- Relationship Building
- Customer Relationship Building
- Customer Engagement
- Networking
- Sales Presentations
- Product description
- Up-selling
- Prospecting
- Closing Techniques
- Customer Service
basketball, body building, colognes( growing a collection)
my hobbies consist of basketball, body building(self care), colognes(growing a collection)
Hobbies
My hobbies consist of basketball, body building (self care), colognes (growing my collection),etc...
Languages
Urdu
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
English
Native or Bilingual
Timeline
Catering Server
Victoria Staffing
05.2023 - 06.2023
Construction Manager
AH Construction
04.2023 - 06.2024
Salesperson
Carvel Ice Cream Store
05.2022 - Current
Bachelor of Construction Management - Civil Engineering
New York City College of Technology of The City University of New York