Abdul Aziz Kamara
Newark,Delaware
Summary
Network Security Engineer with five years of focused expertise in safeguarding Webservers and Databases. Proficient in navigating intricate IT infrastructures, managing risks, and enhancing security postures to fortify protection against cyber threats.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Network Security Engineer
DataSec Holdings
12.2018 - Current
- Collaborated with cross-functional teams to integrate security measures into digital technology solutions.
- Led a team of seven IT specialists to develop and design a SQL project within a Sandbox environment,
- Designed and maintained network configurations using Cisco Routing and Switching, ensuring stable and efficient traffic management for the company’s operations.
- Stayed alerted to emerging cyber threats and applied Next-Generation Firewalls (NGFW) to prevent and improve network security.
- Troubleshot recurring issues in VPN connectivity and wireless networks, reducing average resolution times and improving user satisfaction.
- Conducted training sessions on phishing awareness and basic security practices for employees, increasing overall organizational preparedness.
Customer Service Manager (CSM)
Barclays
11.2016 - 12.2018
- Interacted with customers via phone, email, and chat to provide timely and efficient resolution of inquiries, ensuring high levels of customer satisfaction.
- Demonstrated active listening skills, empathy, and appropriate actions to meet customer needs and expectations.
- Maintained comprehensive knowledge of products/services and proactively updated information in collaboration with partner companies like JetBlue
- Utilized Citrix/Salesforce software for efficient transaction handling, maintaining accurate customer records, and updating information.
- Collaborated with cross-functional teams and departments to resolve complex customer issues and escalated problems when necessary.
Courier Driver
MNX GLOBAL LOGISTICS
01.2016 - 02.2018
- Implemented strategic planning to handle high-volume periods, ensuring timely deliveries during peak demand.
- Utilized best practices for loading and unloading, minimizing the risk of package mishandling.
- Communicated effectively with dispatchers, colleagues, and customers, providing updates and addressing any delivery issues.
Administrative Assistant
Delaware Steel Company
10.2014 - 10.2017
- Coordinated and managed administrative tasks to support smooth day-to-day operations.
- Handled incoming calls, emails, and inquiries, providing timely and accurate responses or redirecting them to the appropriate personnel.
- Managed schedules, appointments, and travel arrangements for executives and team members.
- Prepared and maintained documentation, reports, and correspondence.
- Assisted in organizing meetings, conferences, and company events.
- Maintained office supplies inventory and place orders as needed.
Education
Real Estate -
Omega Real Estate School
12.2017
High School Diploma -
Newark High School
06.2011
Skills
- Risk Management Framework (RMF)
- Threat Analysis
- Vulnerability Management
- Network Security
- Incident Response
- Security and Risk Assessment
- LAN
- VLAN and inter-VLAN routing
- MPLS configuration and troubleshooting
- IPsec and SSL VPN protocols
- Identity Access Management (IAM)
Certification
- CompTIA Security+
- CompTIA Network+
Timeline
Network Security Engineer
DataSec Holdings
12.2018 - Current
Customer Service Manager (CSM)
Barclays
11.2016 - 12.2018
Courier Driver
MNX GLOBAL LOGISTICS
01.2016 - 02.2018
Administrative Assistant
Delaware Steel Company
10.2014 - 10.2017
Real Estate -
Omega Real Estate School
High School Diploma -
Newark High School
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