Abdul Elah Alrefai
Gallup,NM
Summary
Proven track record in enhancing customer satisfaction and loyalty at Sels, adept in critical thinking and inclusive leadership. Excelled in building client relationships, leading to significant repeat business. Demonstrated expertise in safety regulations compliance and maintaining high accuracy in financial transactions. Achieved commendable levels of efficiency under pressure, ensuring operational excellence.
Knowledgeable [Desired Position] with comprehensive background in promoting equality and fostering inclusive environments. Successfully implemented initiatives that improved diversity and inclusion across various organizations. Demonstrated expertise in policy development and conflict resolution.
Equality professional with solid track record in driving initiatives that promote fairness and inclusion. Proven ability to collaborate with teams to achieve impactful results and adapt to evolving needs. Skilled in policy development, conflict resolution, and fostering inclusive environments.
Overview
7
7
years of professional experience
Work History
1st Quality Motors
Sels
01.2025 - Current
- Built strong relationships with clients, leading to repeat business and referrals.
- Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
- Championed a positive work environment by addressing any instances of bias or discrimination swiftly and effectively.
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Implemented effective negotiation strategies, securing favorable deals for both customers and the dealership.
- Maintained detailed records of all sales transactions, ensuring accuracy in documentation and accounting processes.
- Streamlined internal communication between sales, finance, and service departments to improve overall efficiency at the dealership.
Duke City Fulling
Manger
01.2018 - 01.2025
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Set up new sales displays each week with fresh merchandise.
- Quickly and accurately counted drawers at start and end of each shift.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Maintained clean and orderly work station.
- Ensured accurate cash handling and maintained a balanced register at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Monitored fuel inventory levels closely, placing timely orders to prevent shortages or overstock situations impacting profitability.
- Improved overall store performance with proactive maintenance of gas pumps and equipment.
- Managed daily cash reconciliations accurately, ensuring proper accounting procedures were followed consistently.
Education
High School Diploma -
ALQUDS
Jordan, NY01.2019
Skills
- Inclusive leadership
- Critical thinking
- Employee relations
- Safety regulations compliance
Timeline
1st Quality Motors
Sels
01.2025 - Current
Duke City Fulling
Manger
01.2018 - 01.2025
High School Diploma -
ALQUDS
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