Abdulfatah Imam
Canton,MI
Summary
Bilingual Chaplain Assistant willing to handle clerical duties, assist others with spiritual needs and apply faith-based crisis intervention techniques to emergency situations. Pragmatic Chaplain Assistant skilled helping many individuals simultaneously in fast-paced environments while remaining calm and composed. Smart individual dedicated to working with emotional needs of others. Offering empathy, patience and commitment to keeping information confidential.
Overview
23
23
years of professional experience
Work History
IT Technician
Field Nation
2017.06 - Current
- Maintained office PCs, networks and mobile devices.
- Set up PCs, projectors, and microphones for use in video conferencing rooms.
- Established, repaired and optimized networks by installing wiring, cabling and devices.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Conducted regular preventive maintenance on hardware equipment, prolonging lifespan while minimizing unexpected failures.
Religious Affairs Specialist(VOLUNTEER)
NIGERIAN AMERICAN ISLAMIC COMMUNITY OF MICHIGAN
2007.04 - Current
- Ensured timely communication between ministry teams by organizing regular meetings, maintaining accurate records, and distributing pertinent information as needed.
- Provided administrative support to the ministry team by managing appointments, maintaining databases, and handling correspondence with congregants and external partners.
- Organized successful fundraising campaigns to support both ongoing religious operations as well as special projects such as mission trips or building renovations.
- Contributed to a welcoming environment for new members by spearheading a comprehensive onboarding process for newcomers.
- Promoted a culture of continuous learning within the congregation by organizing relevant educational resources such as book clubs, guest speakers, or study groups on various topics related to religion or spirituality.
Medical Biller
Ypsi Rehab Physical Therapy
2007.08 - 2010.08
- Verified insurance of patients to determine eligibility.
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Managed appeals process for denied claims, resulting in successful reimbursements from insurance companies.
- Filed and updated patient information and medical records.
Senior Chaplain
NATIONAL MOSQUE ABUJA
2002.03 - 2007.01
- Promoted diversity within the congregation by advocating for inclusivity policies and practices throughout the organization''s operations.
- Conducted regular performance evaluations for staff members, providing constructive feedback and guidance for professional growth.
- Designed workshops on various topics including marriage enrichment, stress management, and conflict resolution to empower congregants with essential life skills.
- Served as a trusted resource for congregants experiencing personal or spiritual crises by offering guidance through individual counseling sessions.
- Enhanced spiritual growth by implementing engaging and relevant sermons for a diverse congregation.
- Cultivated partnerships with local organizations to enhance community engagement opportunities for congregation members.
- Organized successful outreach efforts, addressing social issues such as homelessness, addiction, and mental health in the local community.
Education
Associate of Science - Computer And Information Systems
Wayne County Community College
Detroit, MI07.2011
Bachelor of Science - Business Administration And Management
Kaduna Polytechnic
Kaduna Nigeria01.2005
Skills
- Spiritual leadership
- Grief support
- Ethical guidance
- Fundraising strategies
- Empathy Development
- Religious research
- Funeral officiation
- Spiritual care
- Mental health awareness
- Spiritual Guidance
- Effective Communication
- Teamwork and Collaboration
Affiliations
- NIGERIAN AMERICAN ISLAMIC COMMUNITY OF MICHIGAN
- MUSLIM COMMUNITY OF WESTERN SUBURB
Languages
Arabic
Limited Working
English
Full Professional
Timeline
IT Technician
Field Nation
2017.06 - Current
Medical Biller
Ypsi Rehab Physical Therapy
2007.08 - 2010.08
Religious Affairs Specialist(VOLUNTEER)
NIGERIAN AMERICAN ISLAMIC COMMUNITY OF MICHIGAN
2007.04 - Current
Senior Chaplain
NATIONAL MOSQUE ABUJA
2002.03 - 2007.01
Associate of Science - Computer And Information Systems
Wayne County Community College
Bachelor of Science - Business Administration And Management
Kaduna Polytechnic
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