Abdul Hadi Usmani

• Managed and motivated employees to be productive and engaged in work.
• Accomplished multiple tasks within established timeframes.
• Maintained professional, organized, and safe environment for employees and patrons.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

• Delivered exceptional customer service by addressing guest concerns and resolving issues to enhance the dining experience.

• Supervised food preparation, ensuring compliance with recipes, portion accuracy, and presentation standards.

• Conducted regular inventory checks and worked with management to ensure adequate stock levels and minimize waste.

• Maintained strict adherence to health and safety standards, conducting inspections to ensure a clean and safe environment.

• Supervised daily operations to ensure smooth workflow, including food preparation, service quality, and cleanliness standards.

• Led and motivated team members to achieve productivity and customer service goals while maintaining a positive work environment.

• Trained and mentored new employees on food preparation techniques, safety protocols, and company policies, fostering professional development.

• Monitored inventory levels and coordinated with management to ensure sufficient supplies and ingredients during peak hours.

• Ensured compliance with health, safety, and sanitation regulations, conducting regular inspections and addressing discrepancies promptly.

• Handled customer escalations professionally, resolving issues to maintain guest satisfaction and loyalty.

• Assisted management in scheduling, delegating tasks, and tracking employee performance to improve operational efficiency.

• Contributed to financial success by maintaining accurate cash handling procedures and minimizing food waste.