Abdulila Noori
Tracy,CA
Summary
Detail-oriented problem solver with a strong focus on achieving goals and enhancing technical skills within an educational environment. Proven management experience supports effective team leadership and project execution. Committed to continuous professional development and fostering collaboration to drive successful outcomes.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Towing and Recovery Supervisor
Contracted
Tampa, FL
11.2021 - 09.2024
- Monitored incoming calls, emails, and texts from customers and contractors.
- Relayed work orders and information between work crews, drivers, and on-the-road personnel.
- Ordered supplies or equipment to assist in vehicle recoveries.
- Recorded and maintained records of customer requests, work, or services performed.
- Monitored customers requiring assistance, and addressed questions, problems, or requests for service or equipment.
- Assessed customer needs and dispatched roadside assistance services to appropriate locations, determining the types of equipment, vehicles, or personnel to meet work orders or specifications.
logistics consultant
DHL/Applied materials
08.2016 - 03.2021
- Managed day-to-day shipping and receiving, helping improve customer service operations, and solutions for supply chain, warehouse material handling, and distribution.
- Maintained high standards of customer service.
- Coordinated with freight forwarders to expedite international shipments, and also had to work collaboratively with customers and staff at various levels.
Operator. Roadside assistance/Towing
United towing services
11.2013 - 02.2017
- Performed daily pre-trip inspections on vehicles to ensure safe operation on the roadways.
- Promoted positive customer service by delivering on-time and fully resolving issues.
- Maintained physical and mental fitness to accomplish demanding trip schedules, remain alert and ensure safety at all times planned efficient routes and adjusted strategies based on current weather and traffic information.
Operational Manager
GG Recycling management
03.2008 - 09.2013
- Training and scheduling recruits, and equipment maintenance ensured the proper handling of hazardous materials.
- Monitored performance of recycling staff to ensure efficiency and accuracy in processing recyclables.
- Maintained records of incoming and outgoing shipments of recycled materials.
- Conducted site surveys and waste audits.
Technician
Wheel works
Dublin, California
04.2006 - 11.2009
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications
- Data entry, phone inquiries, and completed scheduled appointments on time to drive quality service.
Education
Associate of Arts -
Automotive Technology
Livermore, CAHigh School Diploma -
Merill F. West High
Tracy, CASkills
- Proficient, reliable, and technically skilled
- Hydraulic equipment operation and maintenance
- Team management and team quality improvement
- Task prioritization and multitasking capacity
Certification
ASE engine repair
ASE transmission and transaxle
Hydraulic system specialist
Timeline
Towing and Recovery Supervisor
Contracted
11.2021 - 09.2024
logistics consultant
DHL/Applied materials
08.2016 - 03.2021
Operator. Roadside assistance/Towing
United towing services
11.2013 - 02.2017
Operational Manager
GG Recycling management
03.2008 - 09.2013
Technician
Wheel works
04.2006 - 11.2009
Associate of Arts -
Automotive Technology
High School Diploma -
Merill F. West High