ABDULJALIL (AJ) OMAR
West Jorden,Utah
Summary
Exceptional Operations Administrator focused on successful team building, cost-efficient and operational improvements utilizing Six Sigma and Lean Leadership principles. Determined to lead and make an impact on quality of customer services and work-life. Reliable team player committed to building high-performing teams.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Operations Administrator
Black’s Appliances, Furniture And Mattresses
09.2021 - 08.2022
- Reported and briefed management, senior leadership, and stakeholders
Evaluated and advised on procedures and opportunities where efficiency strategies can be implemented utilizing Six Sigma and Lean Leadership principles
Ensured daily business operations and functions were appropriately executed to create a stable workflow process between the various departments and teams
Led and aided teammates during projects and sales events
Assumed responsibility when Store Manager or Assistant Store Manager were not present
Recruited, interviewed and assisted with on-boarding new talent
Trained new and current personal on new software system and technology related equipment
Grew sales and boosted profits by applying proactive management strategies and enhancing sales procedures on daily basis
Supported management by conducting administrative and financial duties to ensure funds are deposited appropriately and accurately
Conducted and oversaw staff meetings to ensure team alignment and business plan needs were met
Utilized various communication sources to expand employee engagement while providing updates, goals, and crucial information
Continuously collected feedback from customers and staff to guarantee superior customer service is met
Addressed and problem-solved bottleneck issues and customer related conflicts by promoting Value-Added Solutions into the work process
Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices
Supported Sales Team and Service Staff when available with daily tasks and functions to promote employee involvement and cooperation
Owner & Managing Partner
Chopin Apartments LLC
11.2018 - 06.2021
- Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
Compiled realistic budgets based upon costs and fees for effectively operating the business
Guided, directed and motivated team to maximize productivity and optimize operational efficiency
Projected long-term company requirements and conceptualized approaches to build customer loyalty and to maximize revenue generation
Provided preventative maintenance plans on current equipment and assets
Concierge Agent
Imperative Concierge Services
09.2018 - 05.2021
- Managed and distributed funds for high end clients
Created project spending plans for both individuals and corporate clients
Oversaw and inspectd properties, events, and projects to the specifications of the clients
Planed, communicated, and collaboratd with various team members and vendors to ensure clients' requests were addressed in a timely and efficient manner
Developed professional relationships with reliable vendors while providing multifaceted services to career professionals
Carried out day-to-day duties accurately and efficiently
Proved successful working within tight deadlines and fast-paced atmosphere
Education
Bachelor of Science - Human Resources Development
Oakland University
Rochester, MI08.2020
Lean Management Minor - Organizational Leadership
Oakland University
Rochester, MI08.2020
Skills
- Records Organization and Management
- Strategy Implementation
- Communications Strategies
- Cultivating Productive Relationships
- Problem Anticipation and Resolution
- Motivational Leadership
- Conflict Resolution
- Self-motivated professional
- Flexible & Adaptable
- Basic First Aid
- Commercial Property
Accomplishments
President of the Human Resources Development Student Association and Honors Society - Oakland University...............................................................................................................April 2019-May 2020
Cadet Colonel, Chief of Staff, U.S. Army Junior Reserve Officer’s Training Corps at Detroit Public Schools- Department of Military Science ..........................................................September 2014-April 2016
Languages
Arabic
Native or Bilingual
English
Full Professional
Certification
Lean Six Sigma- Green Belt Certificate
Timeline
Operations Administrator
Black’s Appliances, Furniture And Mattresses
09.2021 - 08.2022
Owner & Managing Partner
Chopin Apartments LLC
11.2018 - 06.2021
Concierge Agent
Imperative Concierge Services
09.2018 - 05.2021
Lean Green Belt Certificate
Bachelor of Science - Human Resources Development
Oakland University
Lean Management Minor - Organizational Leadership
Oakland University
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