Summary
Overview
Work History
Education
Skills
Internship
Academichighlights
Projects
Languages
Timeline
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Abdulkarim AbuJamil

Nashville,United States

Summary

Driven and knowledgeable Computer Science major with a strong background in programming, software development, and practical experience in computer repair and support.

Skilled in programming languages such as Python, C++, C#, and JavaScript, and with hands-on experience in game development using Unity, I combine technical know-how with real-world experience as a former Computer Technician at Quanta. I also hold CompTIA A+ and Network+ certifications, underscoring my proficiency in computer repair and network support. Fluent in both Arabic and English, I am excited to contribute my skills in a fast-paced, dynamic environment.

Overview

5
5
years of professional experience

Work History

Supervisor, Salesman

Mega Motors LLC Dealership
06.2022 - 05.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Increased team productivity by implementing efficient workflows.
  • Led a team to enhance customer service, resulting in a 15% increase in customer satisfaction ratings.

Sales Associate

ST Accessories
07.2021 - 06.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies.
  • Built relationships with customers to encourage repeat business.


Customer Service Representative

Saba Market
05.2021 - 07.2021
  • Responded to customer requests for products, services, and company information.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.

Team Leader

Mazi Market
12.2020 - 05.2021
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Managed conflict resolution among team members, fostering a positive and collaborative work environment.
  • Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.

Cashier

Tarboosh Restaurant
11.2019 - 11.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.

Sales Associate

Wilson Sports
05.2019 - 11.2019
  • Worked flexible schedule and extra shifts to meet business needs.
  • Welcomed customers and helped determine their needs.
  • Greeted customers entering store and responded promptly to customer needs.

Sales Associate

Bargain Hunt
01.2019 - 05.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Increased customer loyalty with personalized shopping experiences and attentive service.

Education

Bachelor's degree in computer science -

MTSU
Murfreesboro, TN
12.2024

Associate Degree in Computer Science -

NSCC
Nashville, TN
12.2023

Skills

  • Programming Languages: C, C, Java, Python, SQL
  • Web Development
  • platforms: SQL, love2d, unity, replit, dart, jupyterhub, visual studio
  • Game Development: Unity, Graphics (2D/3D)
  • Software Proficiency: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook, Access)
  • Problem-Solving: Adept at analyzing issues and finding effective solutions to ensure customer satisfaction
  • Time Management: Efficiently organizes workload to meet response time targets and maintain service quality
  • Multitasking: Skilled at managing multiple tasks simultaneously to address customer inquiries effectively

Internship

Maui Gaming, Game Development Intern, Summer 2023, Amman, Developed a game using Unity and C# as part of a team in Amman- Jordan., Worked under the guidance of Manager Noor Qaisi., alqisin27@gmail.com, +962 7 9751 4891

Academichighlights

Python, Assembly Language, Intro to Computer Systems, Theory of Programming Languages, Data Structures, Discrete Structures, Compiler Design, Computer Graphics, Geospatial Data Science, 3.2

Projects

FRUIT NINJA Game (Unity): GitHub Repository Innov8-Africa: The Games (Unity/Love2D) Google Dino Game (Unity) Server-Client "Guess the Number" Game (C) Server-Client "Two Truths and a Lie" (C++) Web Development for Food Recipes Finder (Python)

Languages

Arabic
English

Timeline

Supervisor, Salesman

Mega Motors LLC Dealership
06.2022 - 05.2024

Sales Associate

ST Accessories
07.2021 - 06.2022

Customer Service Representative

Saba Market
05.2021 - 07.2021

Team Leader

Mazi Market
12.2020 - 05.2021

Cashier

Tarboosh Restaurant
11.2019 - 11.2020

Sales Associate

Wilson Sports
05.2019 - 11.2019

Sales Associate

Bargain Hunt
01.2019 - 05.2019

Associate Degree in Computer Science -

NSCC

Bachelor's degree in computer science -

MTSU
Abdulkarim AbuJamil