Abdul Karim Sillah
Houston,TX
Summary
Professional Driver offering over 3 years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.
Knowledgeable and experienced Transportation professional familiar with area restaurants, entertainment spots and facility amenities. Proven skills in updating logs and maintaining thorough records. Valid license in TEXAS with an accident-free record.
Positive and upbeat BUS Driver offering 2 years of experience as a passenger vehicle operator. Proficient in processing , completing inspections and maintaining systems. Dedicated to providing safe and friendly passenger service.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Positive and upbeat BUS Driver offering 2 years of experience as a passenger vehicle operator. Proficient in processing fares, completing inspections and maintaining systems. Dedicated to providing safe and friendly passenger service.
Overview
16
16
years of professional experience
Work History
Transit Bus Operator
Metropolitan Transportation Authority
Houston, TX
04.2021 - Current
- Utilized lifts and ramps to help handicapped passengers board Bus
- Maintained safe driving habits to protect property and general public on roadways.
- Communicated frequently with dispatchers regarding locations, routes and traffic conditions.
- Reported major accidents, emergencies and suspicious incidents to supervisors.
- Completed transfers at hubs and final destinations to keep routes on schedule.
- Completed appropriate inspection paperwork and reported results to supervisors.
- Received and submitted passenger fares.
- Gave clear directions to passengers regarding destinations, pick-ups and drop-off locations.
- Deescalated verbal altercations and fights between passengers.
- Answered questions and provided insight into local attractions and facility amenities.
- Greeted guests, helped customers enter and exit Bus.
- Planned efficient routes and adjusted strategies based on current weather and traffic information.
- Adhered to strict time requirements for bus route scheduling and reported delays to dispatch.
- Assisted passengers in loading wheelchairs or other mobility aids.
- Drove specified routes in compliance with traffic regulations and time schedules.
- Complied with local traffic regulations and safety requirements for bus operation.
- Announced stops clearly to help passengers disembark at correct locations.
- Assisted elderly or disabled individuals by helping on and off bus, seating properly and carrying baggage.
- Regulated heating, lighting and ventilating systems for passenger comfort.
- Reported delays or accidents.
- Inspected vehicles and checked gas, oil and water levels prior to departure.
- Advised passengers to be seated and orderly while on vehicles.
- Announced stops to passengers.
Security Supervisor
Admiral security Solution
Houston, TX
02.2020 - 06.2021
- Recorded required data for incident reports and files.
- Supervised property entrances and exits and monitored employee safety.
- Provided security team leadership and contributed to on-call duties.
- Secured premises and personnel by patrolling property and monitoring surveillance cameras.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Managed security staff schedules for shifts, minimizing overtime costs.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Led security team and contributed to on-call shifts.
- Conducted site reviews and security audits and made recommendations to management based on findings.
- Communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.
- Used two-way communication to generate enthusiasm and foster atmosphere receptive to open exchange.
- Developed and implemented preventative measures against accidents, thefts and other risks.
- Led and directed investigations of accidents, thefts and property loss on premises.
- Assessed company security risks and developed actionable solutions to be presented to management.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Monitored and authorized employee and guest access to guard against theft.
- Worked efficiently in busy, high-risk settings while maintaining best-in-class standards of excellence for security initiatives.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Managed staff schedules for shifts and events to minimize overtime costs.
- Implemented new security protocols to prohibit trespassing and increase safety.
- Held routine and surprise drills to keep help security team members practice response plans.
- Developed and updated policies to keep employees safe from violence and harassment in workplace.
- Recommended equipment and services to improve facility and network security.
- Collaborated with stakeholders to develop business continuity and disaster recovery plans.
Social Worker
Mariestopes
FREETOWN, SIERRA LEONE
06.2010 - 07.2017
- Maintained lists of resources helpful to clients.
- Implemented social service interventions to achieve treatment goals and address client needs.
- Engaged in community outreach and program development to support patient and caregiver needs.
- Interviewed clients individually and in family groups to determine services to best address specific needs.
- Developed workable solutions for recurring problems for individuals and families.
- Referred patients to community resources for mental health treatment, child protective services and assistance for people with developmental disabilities.
- Facilitated individual and group therapy sessions to solve problems, set and achieve goals and improve communication skills.
- Collaborated with multidisciplinary team of mental health case managers and disability workers.
- Educated patients and caregivers on community resources and post-acute level of care criteria, benefits and coverage.
- Completed intake assessments with patients and drafted community re-entry plans following treatment.
- Provided mental health support to homeless clients and connected each with community resources.
- Practiced cognitive behavioral therapy, motivational enhancement and structural family therapy.
- Assisted uninsured and under-insured patients in obtaining medications through grants and community resources.
- Maintained thorough case history records and wrote detailed reports.
Voluntary Worker
Student Partnership Worldwide/Restless Development
Freetown, Sierra Leone
07.2007 - 07.2009
- Encouraged people to be active in community through organizational events and projects.
- Promoted volunteer program through fliers, newsletters and social media.
- Pitched in to help with volunteer recruitment, retention and motivational programs.
- Kept weekly schedule up-to-date in scheduling book and maintained appropriate records according to company procedures.
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Offered support and assistance to community members.
- Helped with prep, set up, and breakdown of community and public events.
- Assisted with and organized programs, events, and activities to drive outreach initiatives.
- Collaborated with others by contributing time, effort and talent to advance needs or further missions.
- Resolved complaints or issues using strong customer service and engagement skills.
- Entered data into computer systems, updating records and files with new information.
- Cultivated relationships and maintained regular communication with nonprofit agencies, schools, and social service agencies to solicit community needs.
- Sorted mail and answered phone calls to assist with administrative needs.
- Engaged with stakeholders and community members and answered questions regarding volunteer programs.
- Identified key partnership opportunities and market segments to properly coordinate volunteer efforts.
Education
Associate of Science - SOCIAL WORK
NJALA UNIVERSITY
BO, SIERRA LEONE06.2017
High School Diploma -
Ahmadiyya Muslim Secondary School
BO, SIERRA LEONE06.2006
Skills
- Documentation and Recordkeeping
- Traffic Laws and Regulations
- Situational Awareness
- Passenger Service and Safety
- Report Preparation
- Clean Driving Record
- Incident Reporting
- Emergency Response Coordination
- Elderly and Disabled Assistance
- Calm Under Pressure
- Accident Reporting
- Communication and Interpersonal Skills
- Commercial Drivers License CDL
- Vehicle Inspection
- work flexibility
- Reliable and Punctual
- Route Planning
- Area Knowledge
- Team work
- information technology knowledge
- life skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Transit Bus Operator
Metropolitan Transportation Authority
04.2021 - Current
Security Supervisor
Admiral security Solution
02.2020 - 06.2021
Social Worker
Mariestopes
06.2010 - 07.2017
Voluntary Worker
Student Partnership Worldwide/Restless Development
07.2007 - 07.2009
Associate of Science - SOCIAL WORK
NJALA UNIVERSITY
High School Diploma -
Ahmadiyya Muslim Secondary School
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