Summary
Overview
Work History
Education
Skills
Timeline
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Abdul Khaliq Jamil

Alexandria,Virginia

Summary

Dynamic Data Center Technician with hands-on experience at TEKsystems (Microsoft), excelling in hardware diagnostics and network troubleshooting. Proven ability to enhance IT infrastructure reliability and minimize downtime through effective problem-solving and teamwork. Recognized for swiftly resolving technical issues, ensuring optimal performance in high-availability environments.

Overview

3
3
years of professional experience

Work History

Data Center Technician

TEKsystems (Microsoft)
Sterling, Virginia
07.2024 - Current
  • Installed and configured servers, network switches, and storage devices in a high-availability data center environment.
  • Managed and organized structured cabling, including fiber optics and Ethernet, ensuring optimal connectivity and minimal downtime.
  • Diagnosed and troubleshot hardware failures, replacing faulty components such as power supplies, hard drives, and memory modules.
  • Conducted diagnostic tests to ensure hardware components met performance benchmarks before deployment.
  • Used ticketing systems to document technical issues, resolutions, and preventive maintenance logs.

IT Intern

Genesysworks
Washington, DC
11.2023 - 07.2024
  • Assisted with basic IT troubleshooting, hardware setup, and software installation.
  • Gained hands-on experience in network configuration and technical support.
  • Worked with IT professionals to learn corporate IT operations and customer service best practices.

Technical Support Helpdesk

Intelsat
McLean, VA
02.2022 - 11.2023
  • Provided technical support for end users by troubleshooting hardware, software, and network connectivity issues.
  • Assisted in maintaining IT infrastructure, including servers, workstations, and networking equipment.
  • Supported remote desktop troubleshooting, software installations, and system updates.
  • Worked closely with IT teams to enhance security, performance, and overall system stability.
  • Diagnosed and resolved Windows and Linux system issues, ensuring high availability and performance.

Education

Associate of Applied Science - Computer Science

Northern Virginia Community College
Annandale, VA
08-2025

Skills

  • Hardware diagnostics
  • Network troubleshooting
  • Team collaboration
  • Problem solving
  • Computer hardware troubleshooting
  • IT infrastructure
  • Hardware maintenance
  • Teamwork

Timeline

Data Center Technician

TEKsystems (Microsoft)
07.2024 - Current

IT Intern

Genesysworks
11.2023 - 07.2024

Technical Support Helpdesk

Intelsat
02.2022 - 11.2023

Associate of Applied Science - Computer Science

Northern Virginia Community College

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