Abdulla Ali

Fresenius Kabi USA LLC

03.2023 - Current

Reduced waste and improved quality control by conducting regular inspections of filled containers for defects or inconsistencies.
Achieved consistent product output by collaborating with team members on optimal line speeds and filler adjustments.
Played an integral role in continuous improvement efforts aimed at increasing overall operational efficiency within the filling department.
Contributed to a reduction in downtime by promptly identifying and reporting equipment malfunctions to maintenance personnel.

Tradefair Foodmart

01.2019 - 02.2023

Maximized sales by creating innovative visual merchandising displays and store layouts.
Collaborated with other managers to develop company-wide initiatives aimed at improving overall performance across all locations.
Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
Scheduled employees for shifts, taking into account customer traffic and employee strengths.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Approved regular payroll submissions for employees.
Monitored daily cash discrepancies, inventory shrinkage and drive-off.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Conducted regular performance reviews for staff members, providing constructive feedback and opportunities for growth.

Metro By T Mobile

09.2016 - 12.2018

Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
Engaged with customers to effectively build rapport and lasting relationships.
Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
Prioritized helping customers over completing other routine tasks in store.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Managed efficient cash register operations.
Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
Streamlined processes within the store''s operations by organizing merchandise layouts for easy access.

Foot Locker

01.2016 - 08.2016

Streamlined inventory management processes by implementing organizational solutions for easier product tracking.
Offered each customer top-notch, personal service to boost sales and customer satisfaction.
Greeted customers and helped with product questions, selections, and purchases.
Developed professional relationships with customers to increase loyalty, retention and rapport.

Summary