Abdullah Alaraini
Flight Attendant
Riyadh
Summary
Accomplished Flight Attendant offering over +5 years in domestic and international commercial airline industry. Highly skilled in responding to emergency situations and remaining cool under pressure. Dedicated to exceptional customer service.
Overview
11
11
years of professional experience
6
6
years of post-secondary education
Work History
Telesales Agent
Alrajhi Bank
Riyadh
01.2021 - 07.2022
- Displayed excellent sales skills and understanding of how to leverage abilities to exceed quotas.
- Built relationships with customers using strong persuasion and active listening skills.
Flight Attendant
Saudi Airlines
Riyadh, SA
04.2016 - 02.2020
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Clearly explained and demonstrated safety and emergency procedures to passengers prior to takeoff.
- Resolved passenger conflicts and medical emergencies during flights.
Flight Attendant
Flynas
Riyadh, SA
03.2014 - 03.2016
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures.
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff.
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
Sales Teammate
Tanatel Co.
Riyadh
03.2011 - 03.2013
- Drove team revenue totals by bringing in top sales numbers.
- Developed and delivered engaging sales presentations to convey product benefits.
Education
English As A Second Language - English
Kent State University
08.2006 - 02.2008
Associate of Arts - Business
Cuyahoga Community College
Cleveland, OH 12.2008 - 12.2012
Skills
Business travelers
Emergency care
Preflight briefings
Sales expertise
Aviation regulations
Hospitality service expertise
Timeline
Telesales Agent
Alrajhi Bank
01.2021 - 07.2022
Flight Attendant
Saudi Airlines
04.2016 - 02.2020
Flight Attendant
Flynas
03.2014 - 03.2016
Sales Teammate
Tanatel Co.
03.2011 - 03.2013
Associate of Arts - Business
Cuyahoga Community College
12.2008 - 12.2012
English As A Second Language - English
Kent State University
08.2006 - 02.2008