ABDULLAH ALGAHIM
3225 MacArtthur Blvd, Oakalnd, Ca,
Summary
Dynamic professional with extensive experience in retail management at Metro By T-Mobile, excelling in team leadership and customer service. Proven track record in training and mentoring staff, enhancing performance and engagement. Skilled in strategic management and operational oversight, driving sales growth through effective marketing initiatives and exceptional interpersonal communication.
Overview
9
9
years of professional experience
Work History
Store Manager
Total Wireless
Oakland
08.2024 - 08.2025
- I have been instrumental in leading marketing initiatives to increase brand exposure and customer engagement. I have developed and executed targeted local campaigns that resonated with the community, resulting in increased store traffic and sales. In my leadership role, I oversee day-to-day operations, ensuring efficient inventory management, high team performance, and exceptional customer service.
June
Cricket Wireless
06.2023 - 06.2024
- During my 1-year tenure at Cricket Wireless, I worked across multiple locations, including San Jose and Crescent City, where I gained invaluable experience in adapting to different market dynamics. That played a crucial role in marketing initiatives, developing local campaigns in my career.
Manager
Metro By T-Mobile, Couple of Locations
01.2020 - 06.2023
- At Metro, I worked as a manager for 3 years, leading a team in a fast-paced retail environment. One of my key achievements was training and mentoring over 12 new employees to become effective and confident team members. I developed and implemented training programs that focused on customer service, product knowledge, and sales techniques, ensuring that each individual contributed to the store's success.
Security Guard
East Lake Residence
Seri Kembangan
06.2016 - 06.2019
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues (it is a safe residential).
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors (usually they have RFID cards).
- Completed full 7 buildings, grounds, and parking patrols to spot.
Education
Diploma - Computer Science
Skyline High School
Oakland, CA06.2022
Skills
- Ability to work under pressure
- Ability to Work in a Team
- Customer service
- Leadership
- Customer relationship management
- Retail commerce
- Mentoring
- Training activities
- Team management
- Confident and emotionally stable
- Excellence in service
- Time management
- Knowledge of professional development
- Performance management
- Strategic management
- Wireless communications
- Ability to multitask
- Communication skills
- Interpersonal skills
- Store operations oversight
- Promotional planning
- Operational budgeting
- Hourly shift management
- Personnel development
- Report generation
- Accurate cash handling
- Friendly and positive
- Sales expertise
- Recruitment and hiring
- Training and mentoring
- Operations
- Bank deposit procedures
- Partnership building
- Team building
Hobbies and Interests
- Leadership & Team Building – Hiring, mentoring, and training employees to maintain operational excellence.
- Marketing & Branding – Developing creative promotions and growing social media presence.
- Technology & Telecommunications – Experienced in mobile retail management and exploring computer programming and cybersecurity.
- Event Design & Logistics – Coordinating décor, furniture rentals, and full wedding planning experiences.
- Lifelong Learning – Currently studying Russian and expanding skills in coding, cybersecurity, and modern business tools.
- Personal Growth & Wellness – Pursuing long-term fitness and nutrition goals with structured discipline.
Personal Information
Languages
English
Professional
Arabic
Native/ Bilingual
Timeline
Store Manager
Total Wireless
08.2024 - 08.2025
June
Cricket Wireless
06.2023 - 06.2024
Manager
Metro By T-Mobile, Couple of Locations
01.2020 - 06.2023
Security Guard
East Lake Residence
06.2016 - 06.2019
Diploma - Computer Science
Skyline High School
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