Abdullah Elder
Canton,MI
Summary
Detail-oriented and mission-driven professional with over 3 years of combined experience in healthcare administration, clinical support, and business operations. Proven ability to enhance clinic efficiency, streamline workflows, and support high-quality patient care. Proficient in Athena EMR and Microsoft Office Suite. Seeking to leverage clinical and administrative experience to contribute to healthcare operations.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Medical Assistant
1st Choice Urgent Care
09.2024 - Current
- Delivered patient-centered support by taking vitals, documenting history, and preparing exam rooms.
- Proficient in Athena EMR, used daily for charting, scheduling, and intake.
- Collaborated with providers to improve care coordination and clinic throughput by 15%.
- Ensured HIPAA compliance and high-quality patient interactions.
Operations Manager
New Pal Car Wash
Westland, MI
04.2022 - Current
- Oversee daily operations, budgeting, staffing, and strategic growth initiatives.
- Launched a tiered membership program, increasing monthly revenue year-over-year.
- Trained staff and implemented customer data tracking systems to optimize service delivery.
Junior Data Analyst
Global Tech
04.2024 - 07.2024
- Built dashboards and presented insights using Excel and Tableau for clients like Intel, YouTube, and DoorDash.
- Developed predictive models to improve digital campaign strategies.
- Worked with cross-functional teams to transform raw data into clear, actionable business intelligence.
Education
Bachelor of Science - Public Health, Business Administration
Wayne State University
Detroit, MISkills
- EMR Systems: Athena
- Software: Microsoft Excel, Word, PowerPoint, Outlook
- Tools: Tableau, Google Workspace
- Skills: Data Analysis, Patient Intake, Clinical Documentation, Workflow Optimization, Customer Service, Team Leadership
Certification
- Excel Specialist – Data Analytics, Wayne State University
- Tableau Specialist – Data Analytics, Wayne State University
- Health Information Privacy and Security (HIPS) – CITI Program
- Biomedical Investigators (Good Clinical Practice) – CITI Program
- Intercultural Skills Certificate – Podium Education
Leadership and Involvement
- Board Member – MCWS Cup
- Oversee player operations, coordinate logistics, and contribute to team decisions.
- Design promotional flyers and support community outreach for events.
• Finance Chair – Wayne State Muslim Coalition
- Manage budget planning, donation tracking, and financial reporting for student-led initiatives.
- Oversee allocation of funds to events, charitable causes, and organizational operations.
Timeline
Medical Assistant
1st Choice Urgent Care
09.2024 - Current
Junior Data Analyst
Global Tech
04.2024 - 07.2024
Operations Manager
New Pal Car Wash
04.2022 - Current
Bachelor of Science - Public Health, Business Administration
Wayne State University
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