Summary
Overview
Work History
Education
Skills
Certification
Languages
Interests
Timeline
Manager

Abdullah Kaberi

Revere,MA

Summary

Dynamic manager with a proven track record at GIS LLC, excelling in team leadership and customer service. Enhanced employee productivity and customer satisfaction through effective decision-making and conflict resolution. Skilled in time management, ensuring timely deliveries and maintaining high service standards, resulting in increased repeat business.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Manager

GIS LLC
04.2024 - 04.2025
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Fedex Delivery Driver

Abdullah
03.2022 - 02.2024
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.

Delivery Driver

Abdullah
01.2018 - 02.2021
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Improved customer satisfaction by ensuring timely and accurate package deliveries.

Education

BBA - Accounting And Finance

Aria University
Afghanistan
06-2013

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making

Certification

  • CM - Certified Manager Certification

Languages

English
Professional Working
farsi
Full Professional
Dari
Full Professional

Interests

  • Backpacking and Hiking
  • Sharing travel tips, recommendations, and insights with fellow enthusiasts
  • Exploring famous landmarks, historical sites, and cultural attractions in a new destination
  • Youth mentor, providing guidance and support to empower the next generation of leaders
  • Outdoor Recreation
  • I participate in low-impact exercises to strengthen core muscles

Timeline

Manager

GIS LLC
04.2024 - 04.2025

Fedex Delivery Driver

Abdullah
03.2022 - 02.2024

Delivery Driver

Abdullah
01.2018 - 02.2021

BBA - Accounting And Finance

Aria University

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