Abdullah Khan
DevOps Engineer
Mountlake Terrace,WA
Summary
Seasoned IT professional with over 8 years of experience, including more than 6 years in DevOps and cloud. Expert in designing resilient CI/CD pipelines, automating cloud infrastructure with IaC, orchestrating containers, managing applications securely, and optimizing system performance. Known for delivering reliable, scalable, and elastic solutions across complex environments.
Cloud Computing, Software Configuration Management, Build and Release Management, and System Administration. Proficient in providing infrastructure solutions utilizing Amazon Web Services (AWS) in dynamic, customer-centric environments, emphasizing reliability. Extensive experience deploying various server types on AWS, including Ubuntu, Amazon Linux AMI, CentOS, and Red Hat. Skilled in designing cloud models for Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS). Familiarity with virtualization technologies such as VirtualBox and Vagrant. Expertise in container deployments using Kubernetes, Docker, Docker Compose, Docker Swarm, Docker Hub, Docker images, and Docker registries. Proficient in version control tools like Git, GitHub, and GitLab for efficient code management and branching across environments. Experience in user account management and role creation across various AWS resources using IAM. Strong SQL and RDBMS skills, including SQL Server, PostgreSQL, MySQL, and Aurora. Skilled in configuring AWS Security groups for inbound/outbound traffic based on specific requirements. Proficient in configuration management tools like Ansible, including setup and configuration of Ansible master and hosts. Hands-on experience deploying code in web servers such as Nginx, Apache Tomcat, and HTTPd. Comprehensive understanding of Agile, Scrum, Waterfall methodologies, and Software Configuration Management practices. Familiarity with bug tracking tools like Jira and Azure DevOps. Excellent communication, analytical, and problem-solving abilities; adept at working both independently and collaboratively. Energetic self-starter with exceptional critical and organizational skills, consistently achieving goals and milestones. Experienced in software building, business analysis, and all phases of the Software Development Life Cycle (SDLC) process, and working in an Agile environment. Have a solid understanding of the OSI and TCP/IP models of networking. Have a better understanding of protocols like HTTP, SMTP, POP3, IMAP, Exchange, SAML, LDAP, etc. Results-driven DevOps Engineer with expertise in Kubernetes, AWS, and Terraform. Proven track record in designing scalable microservices and managing CI/CD pipelines, leading to enhanced operational efficiency.
Overview
9
9
years of professional experience
1
1
Certification
Work History
DevOps Engineer-II
Amazon Flex
Seattle
01.2022 - Current
- Designed and implemented scalable microservices architecture for Amazon Flex delivery operations, including driver onboarding, route optimization, real-time tracking, and payout calculations.
- Created RESTful APIs and GraphQL endpoints for mobile and web clients, ensuring seamless integration with logistics, mapping, and payment services.
- Developed modular features for order allocation, delivery batching, and automated notifications, optimizing driver utilization and customer satisfaction.
- Defined database schema for high-volume transactional operations, using PostgreSQL/NoSQL hybrid to support real-time location tracking and delivery analytics.
- Managed CI/CD pipelines using GitHub Actions/Jenkins for feature deployment across staging and production environments.
- Configured containerized deployment using Docker and orchestrated with Kubernetes/Docker Swarm for auto-scaling delivery services.
- Implemented automated monitoring and alerting using Prometheus and Grafana to ensure 24/7 uptime and SLA compliance.
- Deployed geo-fencing, mapping, and route optimization services with cloud integration (AWS Lambda, S3, RDS, SNS/SQS) to ensure real-time data flow.
- Worked cross-functional Agile Scrum teams, including backend, frontend, QA, and mobile engineers, to deliver end-to-end delivery platform features.
- Participated in sprint planning, backlog grooming, and daily stand-ups to prioritize feature development and manage sprint velocity.
- Facilitated code reviews, design discussions, and architectural decisions to ensure scalable, maintainable, and secure implementations.
- Collaborated with product managers and stakeholders to define feature requirements, KPIs, and metrics for delivery optimization.
- Implemented 'sell first, build later' approach to validate critical features with real users before scaling full implementation.
- Reduced delivery assignment errors by 30% through improved order batching and automated routing logic.
- Increased driver engagement and retention by integrating AI-based performance insights and transparent payout calculations.
- Reduced operational overhead and manual tracking by centralizing multiple delivery management tools into a unified platform.
- Environment: AWS (CloudFormation, EC2, S3, RDS, ELB, VPC, Subnet, NAT, IGW, EKS, IAM, Security Groups, AWS CLI), Amazon Linux AMI, Ubuntu, VirtualBox, Terraform, Ansible, Docker, Kubernetes, Jenkins, GitHub, GitLab, Shell, flask, nodejs, NextJS, Postgresql, Nginx, Elasticsearch, FluentD, Kibana, Prometheus, Grafana, Jira, Confluence, & MS Office
AWS DevOps Support Engineer
Capital Group
Irvine, USA
01.2019 - 12.2021
- Company Overview: Industry: Finance
- Responsible for provisioning and managing AWS services like EC2, EKS, ECS, ELB, IAM, VPC, EBS, and Elasticsearch.
- Focusing on production-ready, load-balanced, highly available, and fault-tolerant infrastructure.
- Design Cloud Formation templates to create custom-sized VPC solutions in AWS with the help of Network ACLs, Security groups.
- Create, deploy, and maintain the EKS Kubernetes Clusters in various environments.
- Resolve the issues arising from the clusters and support the other teams as needed.
- Work on ServiceNow and Jira tickets and close them using the best solutions.
- Designed, deployed, and maintained highly available infrastructure in the Cloud environments.
- Write terraform code for IAC and helm charts for the backend services.
- Supported multiple application teams by providing CI Tools Infrastructure to perform build, deploy, code review, code analysis, and test.
- Creating and configuring CloudWatch alerts for instances and using them in Auto-scaling launch configurations.
- Designed and managed CI/CD pipelines using Jenkins and GitHub Actions for multi-environment deployments, reducing release time by 40%.
- Automated containerized deployments with Docker and Kubernetes, ensuring scalable microservices delivery across cloud environments (AWS).
- Provided 24/7 production support, resolving high-priority incidents via ticketing systems, root cause analysis, and post-mortem documentation.
- Monitored infrastructure and applications using Prometheus, Grafana, CloudWatch, and ELK stack to proactively identify and resolve performance bottlenecks.
- Collaborated with cross-functional teams (backend, frontend, QA, product) to integrate new services seamlessly into existing platforms.
- Implemented Infrastructure-as-Code (Terraform, Ansible, CloudFormation) for consistent, reproducible, and auditable deployments.
- Developed automation scripts and monitoring tools to integrate applications and services, minimizing manual interventions.
- Optimized system reliability and uptime with automated rollback, failover strategies, and proactive incident management.
- Industry: Finance
- Environment: AWS (CloudFormation, EC2, S3, RDS, ELB, VPC, Subnet, NAT, IGW, EKS, IAM, Security Groups, AWS CLI, Serverless, API Gateway), Amazon Linux AMI, Digital Ocean (Droplets, Projects), Ubuntu, Terraform, Docker, Kubernetes, GitHub, Python, Shell, flask, nodejs, Nginx, Jira, Confluence, Octa, Datadog, Venafi
Software Tester
Beckman Coulter
Sacramento, USA
03.2017 - 12.2018
- Provisioned and managed AWS services (EC2, EKS, ECS, ELB, IAM, VPC, EBS, Elasticsearch) to deliver production-ready, load-balanced, highly available, and fault-tolerant infrastructure, improving uptime by 30%.
- Designed CloudFormation templates and VPC solutions with Network ACLs and Security Groups, enabling elastic network configurations for multiple environments.
- Created, deployed, and maintained EKS Kubernetes clusters, resolving cluster issues and supporting cross-functional teams to ensure seamless service delivery.
- Managed ServiceNow and Jira tickets, applying best-fit solutions to close incidents efficiently, improving ticket resolution by 25%.
- Developed Terraform scripts for IaC and Helm charts for backend services, ensuring consistent, auditable, and repeatable deployments.
- Supported multiple application teams by providing CI/CD infrastructure for builds, deployments, code review, and automated testing, reducing manual effort by 35%.
- Configured CloudWatch alerts and Auto-scaling launch configurations, enabling elastic resource management and proactive issue detection.
- Designed and maintained CI/CD pipelines with Jenkins and GitHub Actions for multi-environment deployments, reducing release time by 40%.
- Automated containerized deployments with Docker and Kubernetes, ensuring scalable microservices delivery across cloud environments.
- Provided 24/7 production support, resolving high-priority incidents via ticketing, root cause analysis, and post-mortem documentation to ensure operational reliability.
- Monitored infrastructure and applications using Prometheus, Grafana, CloudWatch, and ELK stack to identify and resolve performance bottlenecks proactively.
- Collaborated with cross-functional teams (backend, frontend, QA, product) to integrate new services, improving feature rollout efficiency by 20%.
- Developed automation scripts and monitoring tools to minimize manual interventions and optimize system performance.
- Implemented Infrastructure-as-Code (Terraform, Ansible, CloudFormation) to enable scalable, reproducible, and resilient deployments.
- Optimized system reliability with automated rollback, failover strategies, and proactive incident management, ensuring 99.9% service availability.
Education
Undergraduate -
Skills
- Gitlab CI/CD
- GIT
- GitHub
- GitLab
- Jenkins
- Maven
- Virtualbox
- Vagrant
- Docker
- Docker-compose
- Docker swarm
- Kubernetes
- EKS
- Cloudwatch
- Prometheus
- Grafana
- EFK
- Ansible
- Terraform
- CloudFormation
- Jira
- Azure DevOps
- AWS Cloud Platform
- DigitalOcean
- Windows
- Linux
- RedHat CentOS
- Ubuntu
- Java
- Python
- JavaScript
- Shell Scripting
- Powershell
- JSON
- YAML
- Groovy
- HTML
- Css
- HCL
- MySQL
- PostgreSQL
- MongoDB
- RDS
- ApacheHTTPd
- Apache Tomcat
- Caddy
- Nginx
- IIS
- Postman
- Selenium
- TestNG
- Cucumber
Certification
AWS DevOps and CloudOps Engineering certification from SkillBNK
References
Reference will be provided prior to accepting the offer letter.
Personal Information
Timeline
DevOps Engineer-II - Amazon Flex
01.2022 - Current
AWS DevOps Support Engineer - Capital Group
01.2019 - 12.2021
Software Tester - Beckman Coulter
03.2017 - 12.2018
Computer Science - Undergraduate,