Abdullah Mumin
Paterson,NJ
Summary
Results-driven IT professional and operations leader with hands-on experience in software development, systems support, warehouse operations, and classroom management. Over 8 years of supervisory and managerial experience overseas combined with technical expertise in modern programming languages, databases, and infrastructure. Known for improving process efficiency, mentoring teams, and adapting quickly in fast-paced, high-volume environments.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Process Assistant
Amazon Delivery Station
09.2025 - Current
- Coordinate daily workflow for associates across inbound, outbound, and inventory processes, helping improve shift throughput by approximately 15%.
- Support Area Managers with labor planning, task assignment, and real-time problem resolution in a high-volume environment.
- Perform quality checks and root-cause analysis on scanning errors, damaged units, and misrouted packages, reducing recurring issues on assigned lanes by an estimated 20%.
- Train and mentor new hires on standard operating procedures (SOPs), safety policies, and best practices, accelerating ramp-up time for new associates.
- Perform hands-on warehouse tasks including stowing, picking, packing, staging, inducting, unloading, and rebinding, to maintain workflow continuity during peak demand.
- Conducted training and change management processes to improve operations.
- Promote a safety-first culture by reinforcing safety guidelines and promptly addressing hazards on the floor.
- Identified and resolved process issues to drive optimal workflow and business growth.
Substitute Teacher (Multiple School Districts)
ESS Inc
08.2023 - Current
- Lead K-12 classrooms in the absence of regular teachers, following lesson plans and maintaining a productive learning environment.
- Adapt teaching style to different grades and subjects, ensuring 100% coverage of assigned daily objectives.
- Manage classroom behavior using positive reinforcement and clear expectations, minimizing disruptions, and keeping students on task.
- Communicate effectively with school staff regarding attendance, student progress, and any incidents.
- Kept students on-task with proactive behavior modification and positive reinforcement strategies.
WordPress Developer (Intern)
Tag Online
02.2022 - 05.2022
- Customized WordPress websites using PHP, HTML, and CSS to meet client branding goals
- Improved average page load time by 30% through image compression and script minimization
- Designed mobile-first, responsive themes that improved usability and customer engagement
- Installed and configured plugins to extend site functionality (e.g., SEO, caching, forms)
- Implemented Google Analytics and performance monitoring tools for client reporting
- Participated in weekly client review meetings and incorporated feedback into iteration cycles
- Assisted with website migration and DNS configuration for new domains
- Created and updated re-usable code libraries to streamline WordPress development cycle.
- Leveraged strong understanding of WordPress core to manipulate admin and theme components.
- Implemented and assessed performance of SEO best practices.
Sales Associate / Shift Lead
Dunkin' Donuts
02.2019 - 03.2020
- Delivered fast, accurate service to 100+ customers daily during peak hours, handling both front counter and drive-thru orders simultaneously
Trained and mentored 5+ new employees on procedures and equipment, reducing onboarding time by 30% and ensuring they reached productivity targets quickly
Maintained product quality and cleanliness standards consistently, contributing to 95%+ positive customer feedback scores
Managed cash drawer with 100% accuracy, processing $2,000+ in daily transactions
Manager
Brand Shoes
01.2014 - 07.2017
- Managed daily store operations, staff scheduling, and customer service for a high-traffic retail location.
- Supervised and trained 10+ sales associates, improving sales performance and service quality; contributed to an estimated 18% increase in repeat customers.
- Monitored inventory levels and implemented more accurate stock-count procedures, reducing stockouts and overstock issues by roughly 20%.
- Negotiated pricing and terms with multiple vendors to secure cost-effective supply and maintain healthy margins.
- Analyze daily sales reports to identify trends and adjust product placement and promotions accordingly.
Manager
Rajmahal Sweets
01.2012 - 01.2014
- Managed a busy sweets and beverage shop, providing friendly service to a diverse customer base and maintaining high customer satisfaction.
- Handled cash, orders, and product quality checks, maintaining near 100% accuracy in transactions and order fulfillment.
- Built strong relationships with walk-in customers, helping drive repeat business and positive word-of-mouth.
Education
Bachelor of Science - Information Technology
New Jersey Institute of Technology (NJIT)
Newark, NJ05.2025
Associate of Applied Science - Web Info System
Passaic County Community College
Paterson, NJ05.2022
Skills
Python
PHP
JavaScript
SQL
HTML/CSS
RabbitMQ
Git & GitHub
Jira
HAProxy
MySQL
PostgreSQL
AWS LightSail
Linux
Agile/Scrum
Team Leadership
Problem-Solving
Accomplishments
Technical Projects & Development:
• Led a 5-member Agile team through weekly sprints for Taste of the Caribbean Food Market capstone project using Jira and GitHub Projects
• Built full-stack web application using PHP, JavaScript, and MySQL with dynamic customer-facing menus and order tracking system
• Reduced average page load time by 40% through SQL query tuning and frontend optimization
• Configured HAProxy for load balancing across backend servers and deployed full system architecture on AWS LightSail for scalability
• Developed TherentaBike.com with mobile-responsive UI and engineered backend system for real-time bookings
• Achieved 0% downtime by implementing automation and adding multiple clustered servers to ensure smooth, high-performance website experience
• Improved data exchange performance by 35% using optimized API routes and load balancers
• Integrated RabbitMQ for asynchronous messaging and secured multi-instance backend communication via ZeroTier VPN
Management & Operations:
• Supervised and trained 10+ sales associates at Brand Shoes, improving sales performance and contributing to 18% increase in repeat customers
• Reduced stockouts and overstock issues by 20% through implementing accurate stock-count procedures
• Managed daily store operations, staff scheduling, and vendor negotiations for high-traffic retail locations
• Currently coordinate workflow for Amazon warehouse associates, helping improve shift throughput by 15%
• Trained new hires on SOPs and best practices, reducing quality issues on assigned lanes by 20%
Certification
- Microsoft Certified: Azure Fundamentals, 05/22
- Web Design & Development Certification
- Adobe Photoshop Certification
- Microsoft Office Specialist (Word, Excel, PowerPoint)
- Amazon Safety & Leadership Training
Languages
English
Native or Bilingual
Hindi
Full Professional
Bengali
Native or Bilingual
Timeline
Process Assistant
Amazon Delivery Station
09.2025 - Current
Substitute Teacher (Multiple School Districts)
ESS Inc
08.2023 - Current
WordPress Developer (Intern)
Tag Online
02.2022 - 05.2022
Sales Associate / Shift Lead
Dunkin' Donuts
02.2019 - 03.2020
Manager
Brand Shoes
01.2014 - 07.2017
Manager
Rajmahal Sweets
01.2012 - 01.2014
Bachelor of Science - Information Technology
New Jersey Institute of Technology (NJIT)
Associate of Applied Science - Web Info System
Passaic County Community College
Professional Attributes
- Strong leadership, communication, and problem-solving skills
- Excellent time management and multitasking in fast-paced environments
- Proven adaptability to new tools, technologies, and processes
- Commitment to quality, accuracy, and continuous learning